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How can I troubleshoot the authentication behavior differences of ALM Connector ?

I've been migrating from RRDI 5.0.2 to Cognos BI following this guide.  Migration is successful and all 5 of the JTS whose RRDI has been migrated exhibit 3 distinct behaviors when visiting Reports / Using Cognos

1) The following challenge



2) A login panel


3) Neither, the UI goes to Cognos straight away.

I'm reasonably certain there is some minor configuration detail either in Cognos or jazzns_config.xml that helps trigger this.   I'm open to suggestions

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Hello Kevin,

for #1 to remove the message you can set the cognos server as trusted client on the Jazz Team Server.
See:
How do you get rid of the warning for allowing the reporiting server to collaborate with a CLM server?
https://jazz.net/forum/questions/163973/how-do-you-get-rid-of-the-warning-for-allowing-the-reporiting-server-to-collaborate-with-a-clm-server

Best Regards
Francesco Chiossi
Kevin Ramer selected this answer as the correct answer

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Thanks for the tip.   Should this be done for all parties for a given JTS ( i.e. the registered applications ) ?  

It should be enough to set "Trusted URIs for client authorization and redirection" on JTS.

I think I stumbled upon solution.  The change of ...PogoServlet to com.ibm.rational.reporting.servlet.DispatchServlet in web.xml wasn't done in all those that related to the p2pd application under WebSphere profile.

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Between your answer and my re re reading of the migration as pertaining to the web.xml life is back to normal.

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Question asked: Aug 02 '16, 9:52 a.m.

Question was seen: 2,354 times

Last updated: Aug 02 '16, 1:04 p.m.

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