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question asked: Jul 26 '16, 8:05 a.m.
question was seen: 2,194 times
last updated: Jul 28 '17, 1:56 p.m.

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Unable to export report in PPT format in RTC 6.0.1.

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Prashantha Kumari (3●5●11) | asked Jul 26 '16, 8:05 a.m.
Hello,
           We recently upgraded CLM V5.0.2 to V 6.0.1 iFix004. After upgradation, we are unable open exported ppt report. We are able to export report to PDF and we can open it properly. Before upgradation, was able to export to ppt and able to open it properly. Please let me know any one faced this type issue in 6.0.1? is it a bug in 6.0.1?






Thanks,
Prashanthi.

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Don Yang (7.7k●21●114●139) | answered Jul 26 '16, 8:17 p.m.
Hi, Prashantha

I see the same issue here with v6.0.1 and it seems to me it is a defect. I could not locate any known bug, you may want to contact CLM support to get it addressed.

Thanks
Comments
Robert Huet commented Jul 26 '17, 7:38 p.m.

Is this defect being tracked?  I'm seeing the same problem across all export formats in 6.0.1, 6.0.2 and 6.0.4.  Can anything be done to fix this?

Robert Huet commented Jul 28 '17, 1:56 p.m.

 Turns out that the export is only broken from drill-down reports like the "Work Item History Details" report that drills down from the Burndown report.  I'm opening a PMR on this.

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