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RTC workitem template available list disappear


kelly hu (2119) | asked Jul 22 '16, 6:21 a.m.
 Hi RTC admins,
Currently I found all workitem templates are listed in one RTC project, however,  the available workitem template list is null, the list is disappeared, do you know how to enable the workitem template available list? (workitem-> workitems from template: available list is null, however, those templates have configured in Configuration Data -> Workitems-> Templates ).
Please suggest, thank you.

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Julie Rotter (3665) | answered Jul 22 '16, 12:35 p.m.
For future reference in case others have this same problem:  it ended up being solved by restarting the CCM.  

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