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Is any security supported when using a external server from the "Artifact Downloads" tab of a build result.

M Holder (53610) | asked Jul 06 '16, 7:12 a.m.
edited Jul 06 '16, 7:19 a.m. by Ralph Schoon (62.3k33643)
Our build output is large (some builds have 150GB output) so we store the larger artifacts on an external server (as suggested here

However when we try to access them using the eclipse client we get the following error:
Server returned HTTP response code: 401 for URL:

If I copy the URL into a defect description or an external browser it works fine - after prompting me for a username and password.
Again if I use the RTC webclient it works fine.

Is there any way to get the eclipse client to prompt for passwords?

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Ralph Schoon (62.3k33643) | answered Jul 06 '16, 7:25 a.m.
For all I can tell, the Eclipse client uses a browser. You can configure which one in Preferences>General>Web Browser.
There is an internal web browser that is used by default.

As far as I can tell it is not the browser that asks for passwords. The web page needs to detect that there is a need and ask and store Cookies.

I can only assume that the web server with your results has an issue.

I would try to switch to an external browser - that is what I usually do, as the screen real estate is very limited for the internal browser.

M Holder commented Jul 27 '16, 11:53 a.m.

When I'm following a link I've set eclipse up to launch an external browser.
Sadly if I'm trying to download from the downloads tab some internal system is used.

If the server uses an internally signed certificate where we've added the root cert to our SDK I get a certificate error :
" No subject alternative DNS name matching found."

So we bought an externally signed certificate and now we get the 401 error.

Ralph Schoon commented Jul 28 '16, 2:34 a.m.

I am not a certificate expert, but there seems to be an issue with the certificate and the DNS data.

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