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How to add external ID as subscriber

Pankaj Singh (1113) | asked Jun 27 '16, 6:07 a.m.
 Ho to add external Id as subscriber  in Jazz on below project :-

We do not have IBM internal intranet credentials for this id , We are not able to place request . 
Please provide the procedure to achieve the above requirement . 

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Donald Nong (14.5k414) | answered Jun 27 '16, 9:02 p.m.
edited Jun 27 '16, 9:03 p.m.
As far as I know, a "subscriber" has to be a user to begin with. Based on what you said, the "Id" that you talked about is not even a user, so effectively you're trying to configure RTC to send out email notification to a random email address. I'm not aware such feature exists.

You may consider configuring an existing user's inbox to automatically forward the email notification to this person, if appropriate.

Ralph Schoon commented Jun 28 '16, 2:28 a.m. | edited Jun 28 '16, 2:28 a.m.

Use a technical user with Don't idea or use a tag or custom attribute and a custom e-mail notification extension.

Pankaj Singh commented Jun 28 '16, 4:25 a.m.

is there any way to have this external email id as Jazz user ? as i know only IBM internet id can be added to jazz . if that is possible , Please let me know the procedure to create jazz id with If fine to own multiple accounts in jazz . 

Ralph Schoon commented Jun 28 '16, 4:30 a.m.

You have to talk to your system administrators to get answers. This is an open public forum and not the IBM Hursley Lab System admin forum.

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