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How to add external ID as subscriber


Pankaj Singh (113) | asked Jun 27 '16, 6:07 a.m.
 Ho to add external Id as subscriber  in Jazz on below project :-
https://jazzc01.hursley.ibm.com:9443/ccm/web/projects/SSFS%20On%20Premise

We do not have IBM internal intranet credentials for this id , We are not able to place request . 
Please provide the procedure to achieve the above requirement . 


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Donald Nong (14.4k314) | answered Jun 27 '16, 9:02 p.m.
edited Jun 27 '16, 9:03 p.m.
As far as I know, a "subscriber" has to be a user to begin with. Based on what you said, the "Id" that you talked about is not even a user, so effectively you're trying to configure RTC to send out email notification to a random email address. I'm not aware such feature exists.

You may consider configuring an existing user's inbox to automatically forward the email notification to this person, if appropriate.

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Ralph Schoon commented Jun 28 '16, 2:28 a.m. | edited Jun 28 '16, 2:28 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Use a technical user with Don't idea or use a tag or custom attribute and a custom e-mail notification extension.


Pankaj Singh commented Jun 28 '16, 4:25 a.m.

is there any way to have this external email id as Jazz user ? as i know only IBM internet id can be added to jazz . if that is possible , Please let me know the procedure to create jazz id with sterling_support@ecurep.com. If fine to own multiple accounts in jazz . 


Ralph Schoon commented Jun 28 '16, 4:30 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

You have to talk to your system administrators to get answers. This is an open public forum and not the IBM Hursley Lab System admin forum.

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