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question asked: Jun 27 '16, 9:23 p.m.
question was seen: 3,241 times
last updated: Jul 06 '16, 2:23 p.m.

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License error when installing Rational Publishing Engine 2.1

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Jorge Alarcon (41●11●22) | asked Jun 27 '16, 9:23 p.m.
Hi
I am getting the following error when trying to test my new RPE 2.1.0 installation:

Error 400: RPENG license checkout failed. Error is: java.net.ConnectException: Connection timed out: connect

I've make sure that TELELOGIC_LICENSE_FILE enviroment variable is on the OS with value 27000@<server>.

Can you please advice?

Regards

3 answers

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Sunil Shenoy U (36●2) | answered Jul 06 '16, 2:11 a.m.
JAZZ DEVELOPER
Hi Jorge,
Could you share the environment details on which you are trying to set up RPE.

I assume you are trying to setup RPE 2.1 on RHEL with WAS ND as the Application Server +DB2? ( based on the other recent query w.r.t RPE 2.1  on Jazz.net )

My suggestion would be
- Create a TELELOGIC_LICENSE_FILE env variable in Websphere Application Server( incase it doesn't consider the system env variable) under Application Server->server1(Profile_Name)>Process Definition-> Environment Entries and restart the WAS Server.
E.g
TELELOGIC_LICENSE_FILE=port@server_host

-Check the License server details under $HOME/.flexlmrc in and make sure that the value of TELELOGIC_LICENSE_FILE is pointing to the valid license server.

Regards
Sunil Shenoy
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Subramanya Prasad Pilar (4.6k●1●6) | answered Jun 28 '16, 2:24 a.m.
Please restart browser and access http://server:port/rpeng again. Also, make sure DGAAS_URL property is set (to http://server:port/dgaas) in Administer -> Runtime Variables.
BASE_URL should be http://server:port/rpeng.
Comments
Jorge Alarcon commented Jun 30 '16, 10:13 p.m.

Already did that and I'm still getting the same

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Jorge Alarcon (41●11●22) | answered Jul 06 '16, 2:23 p.m.
The problem was actually on the License Key Server, I had other licenses on that server and somehow it was messing up with the ones for RPE

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