Unable to install CLM from Launchpad
One answer
Strange enough I was able to rectify the issue in the strangest way. I unzipped the file on my desktop pc ran the application and it showed all left pane install options, then I rdp to the server and mapped to the unzipped files and ran the launch from there and all the options were now visible.
What is strange the same exact file when unzipped on the server and launch is run no left pane install options are available.
At least it works I will have to figure out why that happens when you unzip the install on the sever.
Thanks again
What is strange the same exact file when unzipped on the server and launch is run no left pane install options are available.
At least it works I will have to figure out why that happens when you unzip the install on the sever.
Thanks again
Comments
Don Yang
Jun 27 '16, 12:57 a.m.when doing web install, you need to login to jazz.net first(using your jazz.net id). Usually you will see a prompt for that.
Not sure which version you are to install. If it is latest one, Win 2008 server is not a supported version, not sure if that is a problem though.
jevaughn layne
Jun 27 '16, 8:25 a.m.Actually the problem happens before login. When the Launch app opens up there is suppose to be links on the left pane to Install instead the left navigation pane is blank.
There in lies my issue, I cannot click any option to install. I am using version 6.0.2 which from the site is compatible with Win2008
Donald Nong
Jun 27 '16, 7:56 p.m.This sounds more like a browser issue to me. The "launchpad" is basically a browser dialog. It could be that some security settings are too restrictive (which tends to be so on Windows Server 2008 and above) to allow those links to be clickable. You can always launch the commands directly from a command prompt, without using the launchpad.