Unable to install CLM from Launchpad
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jevaughn layne (21●4)
| asked Jun 23 '16, 11:55 a.m.
edited Jun 24 '16, 5:12 a.m. by Muralidhar Rajagopal (101●1●4)
Good morning I have been trying to install CLM via web launch pad but unable to do so. Actually when I launch the gui does not allow for any input to install.
What might I be missing, I am running it on a Win 2008 Server |
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when doing web install, you need to login to jazz.net first(using your jazz.net id). Usually you will see a prompt for that.
Not sure which version you are to install. If it is latest one, Win 2008 server is not a supported version, not sure if that is a problem though.
Actually the problem happens before login. When the Launch app opens up there is suppose to be links on the left pane to Install instead the left navigation pane is blank.
There in lies my issue, I cannot click any option to install. I am using version 6.0.2 which from the site is compatible with Win2008
This sounds more like a browser issue to me. The "launchpad" is basically a browser dialog. It could be that some security settings are too restrictive (which tends to be so on Windows Server 2008 and above) to allow those links to be clickable. You can always launch the commands directly from a command prompt, without using the launchpad.