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DOORS - RTC Ingetration : Empty Default RCR List - DOORS


KIM YEJI (133) | asked Jun 07 '16, 12:41 a.m.

Hi.

There are some problem occured when I integrated DOORS with RTC.

Please let me know how I cam solve this problem.

I already installed DOORS Client(v9.5.2.1),DOORS DB Server(v9.5.2.1),DWA(v9.5.2.1) and RTC/CCM(v6.0.2).

I can use [requirement change request - submit] and [new Collaborative link] .

Also, I can write and select ccm's task in DOORS Module.

But, I can't see anything in DOORS Module's Default RCR List.

These are Procedure that I try.

1. In CCM,  set up RTC TO allow the connection from DOORS using Consumer(Inbound) 

2.  add DOORS to RTC as a friend using Friends(Outbound).

3. Associate DOORS with the project in RTC.

4. set up DOORS to allow the connection from RTC using DOORS's Remote service.

5. Define a configuration template in DOORS

6. Set up the module configuration in DOORS

https://jazz.net/library/LearnItem.jsp?href=content/articles/rtc/3.0/configuring-doors-and-rtc-to-integrate/index.html

this is url that I see.

Thank you.

Accepted answer


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Ted Mayer (4515) | answered Jun 07 '16, 10:14 a.m.

Hi Kim,

Typically to display RCRs in the Select Default RCR list, the RCR has to be assigned to the user that is logged into the module and the RCR has to be in the assigned state. If those two conditions are not met, then the 'Select Default RCR - DOORS' dialog will be empty.

I hope that this helps.

Regards,

Ted

KIM YEJI selected this answer as the correct answer

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KIM YEJI commented Jun 09 '16, 2:53 a.m.

Hi Ted,

I solved this problem using your answer!

Thank you for your help!

Regards,

yeji

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