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question asked: Jun 01 '16, 11:26 p.m.
question was seen: 1,192 times
last updated: Jun 06 '16, 3:46 a.m.

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Star Collection job keep failed daily with error - ervice.starjobs.internal.StarRemoteSnapshotService - ETL: *****Finished Job Star at M/D/YY H:MM The job was unsuccessful.*****

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Jenny Loo (11●1) | asked Jun 01 '16, 11:26 p.m.

Scheduled Star Collection job was failed daily with below message found when open the log file "jts.etl"

ervice.starjobs.internal.StarRemoteSnapshotService  - ETL: *****Finished Job Star at M/D/YY H:MM The job was unsuccessful.*****

I need to manually trigger the job several times in order to run the job with status "Succeeded".

May I know what is the impact of above message?  And any solution to overcome this issue?

Comments
Donald Nong commented Jun 06 '16, 3:46 a.m.

There are no details to take it any further. If you need someone to review the entire log file, please open a ticket with Support and provide the jts-etl.log file.

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