Star Collection job keep failed daily with error - ervice.starjobs.internal.StarRemoteSnapshotService - ETL: Finished Job Star at M/D/YY H:MM The job was unsuccessful.

Jenny Loo

(11●1) Jun 01 '16, 11:26 p.m.

Scheduled Star Collection job was failed daily with below message found when open the log file "jts.etl"

ervice.starjobs.internal.StarRemoteSnapshotService - ETL: *****Finished Job Star at M/D/YY H:MM The job was unsuccessful.*****

I need to manually trigger the job several times in order to run the job with status "Succeeded".

May I know what is the impact of above message? And any solution to overcome this issue?

0 votes

Comments

Donald Nong

Jun 06 '16, 3:46 a.m.

There are no details to take it any further. If you need someone to review the entire log file, please open a ticket with Support and provide the jts-etl.log file.

0 answers

1,364 views

0 votes

Be the first one to answer this question!

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers

Answers and Comments

Question details

clm

× 7,501

troubleshooting

× 6,038

Question asked: Jun 01 '16, 11:26 p.m.

Question was seen: 1,364 times

Last updated: Jun 06 '16, 3:46 a.m.

Star Collection job keep failed daily with error - ervice.starjobs.internal.StarRemoteSnapshotService - ETL: *****Finished Job Star at M/D/YY H:MM The job was unsuccessful.*****

Jenny Loo

Comments

Donald Nong

0 answers

1,364 views

0 votes

Be the first one to answer this question!

Follow this question

Question details

Related questions

Star Collection job keep failed daily with error - ervice.starjobs.internal.StarRemoteSnapshotService - ETL: Finished Job Star at M/D/YY H:MM The job was unsuccessful.