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Closing a work item to another work item type...


Donna Lamb (21108) | asked Aug 13 '09, 10:53 a.m.
We have three types of work items: Defects, Enhancements, and Issues. Say, for instance, we have an Issue that we want to close to an enhancement. I'm thinking we would need a state called "Closed To Enhancement". Is there a way to associate the original Issue work item to the new Enhancement work item?

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Anthony Kesterton (7.5k7180136) | answered Aug 13 '09, 3:49 p.m.
JAZZ DEVELOPER
We have three types of work items: Defects, Enhancements, and Issues. Say, for instance, we have an Issue that we want to close to an enhancement. I'm thinking we would need a state called "Closed To Enhancement". Is there a way to associate the original Issue work item to the new Enhancement work item?


Hi Donna

You can use the Links tab and add the relationship that way. If you want to generate the enhancement automatically when the state is changed to "Closed to enhancement", I suspect this would require a server-side plugin in Java to do this. You should also add in the connection from the original Issue to the enhancement in the Links page again.

anthony

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John Kohl (1461815) | answered Aug 13 '09, 5:10 p.m.
You could use the "extract work item from selected text" action to
create a new related work item, and get automated linkage that way.

--
John Kohl
Senior Software Engineer - Rational Software - IBM Software Group
Lexington, Massachusetts, USA
jtk@us.ibm.com
<http>

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Jean-Michel Lemieux (2.5k11) | answered Aug 14 '09, 9:30 a.m.
JAZZ DEVELOPER
Have you tried just changing the type to something else. I'm pretty
sure that you can start with a defect and simply change it's type
instead of having to duplicate it.
Cheers,
Jean-Michel

On 8/13/2009 11:08 AM, donnamlamb wrote:
We have three types of work items: Defects, Enhancements, and Issues.
Say, for instance, we have an Issue that we want to close to an
enhancement. I'm thinking we would need a state called "Closed
To Enhancement". Is there a way to associate the original Issue
work item to the new Enhancement work item?

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