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Save conflict when saving multiple work items


Kulvinder Singh (624) | asked May 16 '16, 11:57 p.m.
converted to question May 17 '16, 7:05 a.m. by Krzysztof Kaźmierczyk (7.5k477103)
When I try to move multiple items from Backlog where view selected is "Work Breakdown", I get following error.
"Save conflict - Failed saving work items because they didn't have the most recent state. Refresh, make additional changes, then save again."

Please note that this issue appear only when I select multiple items where Parent is always selected and one or two of its children are selected. In case, when I try to move only Child items, this issue does not appear. It appears only in case I select Parent alongwith its child.

Please provide your feedback on this issue.

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vishnudharan manivannan commented Jun 28 '16, 6:47 a.m.

 We have the same problem. We are trying to apply rank to all the workitems in the plan. During save we get the error " "Save conflict - Failed saving work items because they didn't have the most recent state. Refresh, make additional changes, then save again.


Were you able to resolve this Kulvinder ?

Thanks,
Vishnu M


Ralph Schoon commented Jun 28 '16, 7:07 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Both question lack the minimal information required by support: the Tool Version. See How should I ask a question in the Forum if I want to receive useful answers?

In the original question I assume that since this happens in a hierarchy view the change breaks the hierarchy. I am however not sure about this. I would suggest to open a PMR with support.

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vishnudharan manivannan (1183642) | answered Jun 28 '16, 9:19 a.m.
 Hello Ralph,

I missed to add this info.. we are using RTC 6.0.1 with iFix005. 


Note : We haven't ranked any items during the start of the sprint.. We are half way through and would like to 'Apply rank' to all the items.

We're checking with support.

Thanks,
Vishnu M

Comments
Ralph Schoon commented Jun 28 '16, 9:37 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Please let us know what came up with support. Hard to tell anything from the image above.

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