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Request not showing up on the dashboard


Handré Truter (11) | asked Apr 25 '16, 3:49 a.m.
 I have created a copy of a task and then converted the copy to a request.
This has caused the request not display on the dashboard.
I converted the request back to a task and then it displayed on the dashboard.
Could someone please assist as to why this happened?

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Ralph Schoon (58.0k23642) | answered Apr 25 '16, 4:29 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Apr 25 '16, 4:30 a.m.
Well, dashboards don't show anything on their own. You have to add a widget that, for example, runs a work item query and displays the resulting work items. Assuming you have such a widget on your dashboard you should consider that the query is wrong/does not include the work item type request. So I woul consider to fix the dashboard/query or talk to a capable person in your project to do it for you.

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Handré Truter commented Apr 25 '16, 4:32 a.m. | edited Apr 25 '16, 4:42 a.m.

 Hi Ralph


Thanks for your response.
I am aware of the widgets and the queries.
Reason for asking the question is that when I create a new request it is identified and displayed by the query in the widget, however when i created the copy of the task and converted it into a request it was not detected by the query.


Ralph Schoon commented Apr 25 '16, 4:44 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

This is yet another indication that you have to review the query and check what it selects. Something in the query leads to ignoring the copy.

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