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question asked: Aug 11 '09, 1:35 p.m.
question was seen: 5,120 times
last updated: Aug 11 '09, 1:35 p.m.

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Reached the user limit for the server?

0
Bryan Miller - Integration Developer (449●35●31) | asked Aug 11 '09, 1:35 p.m.
Hi,

I am running 2.0 Enterprise Server. When I go into "manage users" to assign a user a developer client access license I receive this message:

Warning: The server has reached the maximum user limit. You will not be able to increase the number of users that are assigned a Client Access License type that is counted in the server user limit.

I currently have 250 contributor and 155 developer client licenses yet I am unable to assign any more than 3. I am running Enterprise server and have applied the enterprise release jar.

Please advise.

-Bryan

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Anthony Kesterton (7.5k●9●180●136) | answered Aug 11 '09, 2:26 p.m.
JAZZ DEVELOPER
Hi,

I am running 2.0 Enterprise Server. When I go into "manage users" to assign a user a developer client access license I receive this message:

Warning: The server has reached the maximum user limit. You will not be able to increase the number of users that are assigned a Client Access License type that is counted in the server user limit.

I currently have 250 contributor and 155 developer client licenses yet I am unable to assign any more than 3. I am running Enterprise server and have applied the enterprise release jar.

Please advise.

-Bryan


Hi Bryan

This sounds like there is something else going on. There are no limits on the number of developers coded into the server-side for the Enterprise version (this is different to the number of developer licenses you have). I recommend you raise this as a defect so it can be checked out. Post the defect# back here too please - so we can follow this.

anthony
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Bryan Miller - Integration Developer (449●35●31) | answered Aug 11 '09, 3:24 p.m.
Will do. I just noticed another thread with the identical problem.

http://jazz.net/forums/viewtopic.php?t=5442&highlight=user+limit

Cheers


Hi Bryan

This sounds like there is something else going on. There are no limits on the number of developers coded into the server-side for the Enterprise version (this is different to the number of developer licenses you have). I recommend you raise this as a defect so it can be checked out. Post the defect# back here too please - so we can follow this.

anthony
0
permanent link
Bryan Miller - Integration Developer (449●35●31) | answered Aug 11 '09, 4:22 p.m.
Will do. I just noticed another thread with the identical problem.

http://jazz.net/forums/viewtopic.php?t=5442&highlight=user+limit

Cheers


Hi Bryan

This sounds like there is something else going on. There are no limits on the number of developers coded into the server-side for the Enterprise version (this is different to the number of developer licenses you have). I recommend you raise this as a defect so it can be checked out. Post the defect# back here too please - so we can follow this.

anthony


Here is the link to the defect

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=89786
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Bryan Miller - Integration Developer (449●35●31) | answered Aug 18 '09, 5:33 p.m.
Will do. I just noticed another thread with the identical problem.

http://jazz.net/forums/viewtopic.php?t=5442&highlight=user+limit

Cheers



Here is the link to the defect

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=89786

This is the same issue as "Setup Wizard and User Creation page doesn't handle server = unlimited and cal=unlimited case" (87386). The work around is to use the Eclipse UI or downgrade to a standard license on the server.

So, I am now able to assign user CALs in the shell but not in the web client. Glad to know there is a workaround.

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