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automatically status flipping in RTC 5.0.2 from resolved to closed


Aruna Kachakayala (112) | asked Mar 03 '16, 6:19 a.m.

How can i Flip the status of workitem from 'Resolved' to 'Closed' automatically after 48 hours.

 

i can see that we can write our own condition in Dojo. So itried one but i am not sure how that is going to work.

 

1: Shall i create a dummy types and attribute and set that as to take calculated data.

 

2: How can i compile my code in RTC to check if it there is any error and if so then what error.

 

3: please review my first piece of code written in Dojo to achieve this.

 

dojo.provide("com.CalHEERS.ResolvedToClosed");

dojo.require("com.ibm.team.workitem.api.common.WorkItemAttributes");

dojo.require("dojo.date");

dojo.require("dojo.date.stamp");

 

 

(function() {

var WorkItemAttributes= com.ibm.team.workitem.api.common.WorkItemAttributes;

    dojo.declare("com.CalHEERS.ResolvedToClosed", null, {

   

    getValue: function(attribute, workItem, configuration) {

 

  var currentDate = new Date();

  var currentDateString = dojo.date.stamp.toISOString(currentDate, {milliseconds:true, zulu:true});

  var resolutionDate = dojo.date.stamp.fromISOString(workItem.getValue(com.ibm.team.workitem.attribute.resolutiondate));

  var SRStatus = workItem.getValue(com.ibm.team.workitem.attribute.state);

 

        If (((SRStatus == "Resolved") || (SRStatus == "SR.action.a7")) && (currentDateSting.getTime() - resolutionDate.getTime() >= 2))

  {

   SRStatus = "Closed";

        }

  else

  {

   SRStatus = "Resolved"

  }

       

   }

})

})();


So please on the same.


Regards,

Aruna.K

One answer



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Ralph Schoon (61.4k33643) | answered Mar 03 '16, 7:00 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
For all I can tell, you can't do that with attribute customization at all. You will have to create a service in RTC similar to  https://rsjazz.wordpress.com/2015/10/16/due-date-notifier-an-asynchronous-task-example/

Comments
Aruna Kachakayala commented Mar 04 '16, 5:14 a.m.

 Ralph,

I am not able to access this URL.


Ralph Schoon commented Mar 04 '16, 5:17 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Some companies/countries  filter wordpress.com. You could try from home otherwise there is not much I can do.

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