Permissions problem with "filed against" when moving work from one team to another
Hello good morning! Some help, please, I may missing something here:
I have the following structure of teams, users and assigned categories: Project Area >Team1 - Category1 -UserA >Team2 - category2 -UserB The Team1 receives a work item with its "filed against" = Category1. The UserA belonging to the Team1 performs some work, for example changing the description and saving, and later sends the work to the Team2 by changing the "filed against"=Category2 and saving again. So far it should work, we are just moving work form one team to another. Nonetheless, when changing the "filed against"=Category2, RTC throws an error saying that UserA doesn't have permission to modify the Description! User A didn't actually modify the description now, but in a previous save operation. In this Save operation he is only saving the "filed Against". I tried to log-off UserA, to close the browser, etc. but still RTC identifies that all changes to attributes of the work item performed previously by the Team1 are being performed again when changing the "filed against". Is this a normal feature? This limits a lot the ability to move work from one team to another if we want to keep users organized and included only in the teams they work. Thank you |
Accepted answer
Which is the exact message presented ? Normally it does mention which is the permission missed.
For instance, considering a SCRUM OOB with the same structure Team1 - user1 - Cat1 team2 - user2 - Cat2 Team Permission for "everyone" has the "modify work item's description" disabled When user1 changes a task to Cat2 from Cat1, after only have changed the filed against, he does receive the error: "Permission Denied: You don't have permission to perform the following actions: Modify the work item's description (modify/description)" There are some Work Items related with Filed against behavior: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=267512 https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=313539 Noel Gimeno selected this answer as the correct answer
Comments
Noel Gimeno
commented Mar 10 '16, 9:54 a.m.
Hello Isabel, thanks for your answer.
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One other answer
Ralph Schoon (63.5k●3●36●46)
| answered Mar 02 '16, 5:35 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Noel,
being member of a team area (or not) and having the default role (everyone) versus a different role in the team area explains, why a user might or might not have the permission to do certain changes. Please see to understand the concepts. Also see https://jazz.net/wiki/bin/view/Deployment/RTCProcessFundamentals Comments By changing the category, by the way, you change the owning process area, which determines roles and permissions.....
Noel Gimeno
commented Mar 10 '16, 9:42 a.m.
Ralph,
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