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RTC 6.0 Connection Errors


praveen patidar (8613044) | asked Feb 17 '16, 10:34 p.m.
ill Yesterday it was working fine. Today we got the below error from all thick clients connection. There is nothing changed from server end. Suddenly all the workstation reporting same error. 
I tried to change the -vm to JAVA1.8 and 1.7 but it worked only till connection. When I am opening the project area it is blank at configuration. Process XML is visible but project area configuration seems like unconfirmed project area.

ENTRY com.ibm.team.process.rcp.ui 4 0 2016-02-18 14:22:09.510
!MESSAGE Error logged from Process RCP UI: 
!STACK 0
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ2384E Cannot connect to the repository at URL "https://<server>.com/ccm", see the nested exception for more details. 
at com.ibm.team.repository.client.util.RepositoryUtil.getRepositoryId2(RepositoryUtil.java:139)
at com.ibm.team.repository.client.internal.TeamRepositoryService.connectToAndUpdateTeamRepository(TeamRepositoryService.java:401)
at com.ibm.team.repository.client.internal.TeamRepositoryService.getTeamRepositoryWithOverride(TeamRepositoryService.java:180)
at com.ibm.team.process.rcp.ui.RepositoryCreationPage.createNewRepository(RepositoryCreationPage.java:235)
at com.ibm.team.process.rcp.ui.RepositoryCreationPage.create(RepositoryCreationPage.java:201)
at com.ibm.team.process.rcp.ui.RepositoryCreationPage$1.run(RepositoryCreationPage.java:130)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Caused by: javax.net.ssl.SSLException: java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 64
at com.ibm.jsse2.o.a(o.java:23)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:30)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:70)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:703)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:46)
at com.ibm.jsse2.SSLSocketImpl.startHandshake(SSLSocketImpl.java:710)
at com.ibm.net.ssl.www2.protocol.https.c.afterConnect(c.java:112)
at com.ibm.net.ssl.www2.protocol.https.d.connect(d.java:5)
at com.ibm.net.ssl.www2.protocol.https.b.connect(b.java:70)
at com.ibm.team.repository.client.util.RepositoryUtil.getRepositoryId2(RepositoryUtil.java:115)
... 6 more
Caused by: java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 64
at com.ibm.crypto.provider.yc.a(Unknown Source)
at com.ibm.crypto.provider.yc.a(Unknown Source)
at com.ibm.crypto.provider.yc.a(Unknown Source)
at com.ibm.crypto.provider.TlsMasterSecretGenerator.engineGenerateKey(Unknown Source)
at javax.crypto.KeyGenerator.generateKey(Unknown Source)
at com.ibm.jsse2.kb.b(kb.java:276)
at com.ibm.jsse2.kb.a(kb.java:92)
at com.ibm.jsse2.lb.a(lb.java:614)
at com.ibm.jsse2.lb.a(lb.java:402)
at com.ibm.jsse2.kb.t(kb.java:64)
at com.ibm.jsse2.kb.a(kb.java:505)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:162)
at com.ibm.jsse2.SSLSocketImpl.h(SSLSocketImpl.java:693)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:535)
... 11 more

Some More Errors 
!ENTRY com.ibm.team.workitem.rcp.ui 4 0 2016-02-18 14:21:31.298
!MESSAGE Exception running 'Initializing Component Configurations'
!STACK 0
java.lang.RuntimeException: CRJAZ0109I Communications error.
at com.ibm.team.repository.transport.client.RemoteTeamService.rte(RemoteTeamService.java:841)
at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:757)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:573)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at com.sun.proxy.$Proxy10.getAllConfigurations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:254)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:110)
at com.sun.proxy.$Proxy10.getAllConfigurations(Unknown Source)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.fetchConfigurations(ComponentConfigurationClient.java:73)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.initialize(ComponentConfigurationClient.java:45)
at com.ibm.team.workitem.rcp.ui.internal.WorkItemRCPUIPlugin$1$1.runProtected(WorkItemRCPUIPlugin.java:197)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)

2 answers



permanent link
praveen patidar (8613044) | answered Feb 17 '16, 10:37 p.m.
edited Feb 17 '16, 10:40 p.m.

  

 What I am wondering is java 1.6 is packaged with RTC6 wheras JAVA1.7 packaged with RTC502.

From connection wizard we are getting this error 

CRJAZ2384E Cannot connect to the repository at URL "https://<server>.com/ccm", see the nested exception for more details.

CRJAZ2384E Cannot connect to the repository at URL "https://<server>.com/ccm", see the nested exception for more details. 

  java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 64
  Array index out of range: 64


Comments
Don Yang commented Feb 18 '16, 12:21 a.m.

patentially you are hitting this defect:

http://www-01.ibm.com/support/docview.wss?uid=swg1IV74069


permanent link
praveen patidar (8613044) | answered Feb 18 '16, 12:32 a.m.

Hello Don,

May be this is the reason. But I ended up with no clue. I later installed RTC Client via IM repository Eclipse 4.X

And its working fine now.

Thanks

Praveen

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