What is the rm/exporter process and why is it running hard ?
Hi,
JTS/RM/QM @ 5.0.2 on AIX
I'm noticing one of my RM applications is launching server/rm/conf/exporter and that leaves a process running that has a noticible affinity for the CPU. I can't find any issues in the JTS, RM or WebSphere logs that leave any indication of what might be happening.
Any suggestions of where to look for more clues ?
JTS/RM/QM @ 5.0.2 on AIX
I'm noticing one of my RM applications is launching server/rm/conf/exporter and that leaves a process running that has a noticible affinity for the CPU. I can't find any issues in the JTS, RM or WebSphere logs that leave any indication of what might be happening.
Any suggestions of where to look for more clues ?
Accepted answer
One other answer
You do mean server/conf/rm/exporter, right?
That is the Oracle Outside In library, which I believe takes care of converting supporting file formats to images. If you search "OutsideIn" or "OIT" in the jazz.net RM project area (if you have access to), you will find many related work items.
That is the Oracle Outside In library, which I believe takes care of converting supporting file formats to images. If you search "OutsideIn" or "OIT" in the jazz.net RM project area (if you have access to), you will find many related work items.
Comments
Is that related to:
Quality Management Microsoft Word and Excel clientÂ
see this question for more context
I don't see any relationship between them. :-)
This one is RM and the other QM. This one is server side and the other client side. I believe the "Quality Management Microsoft Word and Excel client" term refers to the RQM Word/Excel Importer which converts the documents to XML files (not images) and then import them into QM to create/update test artifacts.