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Noification of New WI via E-mail or Outlook 2010 RSS?

Jason MacDonald (1146) | asked Mar 18 '13, 3:41 p.m.

We're in the process of transitioning development groups to RTC, and some folks have asked if they could be notified when a new WI has been created in a particular project. I looked at using RSS feeds to Outlook 2010, but using the RTC query URL doesn't seem to work easily there (likely authentication at the least).

Is there a way to enable e-mail notifications for individual users when a new WI has been created?


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Lauren Hayward Schaefer (3.3k11427) | answered Mar 19 '13, 6:49 a.m.
edited Mar 19 '13, 6:50 a.m.
Hi Jason,

There is currently not a way to enable email notifications for individual users when a new work item is created unless they are added as subscribers to the work item.  If you'd like, you can add your support to this enhancement request:

Our development team uses feeds inside of the RTC Eclipse client and dashboards in the RTC web client to track new work items.

Jason MacDonald commented Mar 19 '13, 8:14 a.m.

Thanks Lauren, I've added my support to that request.

Is there a way to get RSS query feeds to work in Outlook 2010 (i.e., outside of the RTC client and dashboard)?


Lauren Hayward Schaefer commented Mar 19 '13, 8:20 a.m.

I've never tried it myself, and that area of functionality is a little fuzzy to me.  Check out for more info.

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