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Insight license don't work after server migration

 We're using Insigh 1.1.1.7 on Linux, and recently our Insight server got hardware issue so we installed Insight on another server and gave the server the same host name with the previous server.

After we installed and configure Insight with setup wizard, we found that the Insight is using the trial license. But we do set the same License server in the setup wizard.

How could I retrieve the license from the license server? Thanks very much!

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Also, if you are configuring multiple license servers, the delimiter for Windows is ; (semi-colon).  On  UNIX, the delimiter is : (colon).  Here are some Licensing references explaining this in more detail:
http://www-01.ibm.com/support/knowledgecenter/SSSTWP_8.1.4/com.ibm.rational.license.doc/topics/t_telelogic_license_file_var.html?lang=en
http://www-01.ibm.com/support/docview.wss?uid=swg21614224

Regards,

Arllen
Feng Chen selected this answer as the correct answer

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Hello Feng,

to configure manually Insight to use the licenses:

For Windows On Windows systems, the license server settings, such as the host and port number, are stored in the Windows registry. You must use the Rational License Key Administrator (LKAD) to configure the report server to point to the license server. LKAD automatically updates the Windows registr with the new license server settings.

For Linux On Linux systems, the license server settings, such as the host and port number, need to be specified through the LM_LICENSE_FILE environment entry in WebSphere® Application Server.

See:
Rational Insight licenses
http://www-01.ibm.com/support/knowledgecenter/SSRL5J_1.1.1/com.ibm.rational.raer.install.doc/topics/c_lic_ovr.html

Best Regards,

Francesco Chiossi

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Question asked: Oct 25 '15, 10:44 a.m.

Question was seen: 1,949 times

Last updated: Dec 09 '15, 1:18 p.m.

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