RTC error: Error fetching values for 'category'

Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC are you using?

--
MikeS
Jazz Agile Planning team

We are using RTC 2.0.
I cann't find "jazz.log" :-(
I try to find where to set up properties for logging.

Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC are you using?

--
MikeS
Jazz Agile Planning team

David.Csikkel wrote:

We are using RTC 2.0.
I cann't find "jazz.log" :-(
I try to find where to set up properties for logging.

Michael Schneiderwrote:

Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC are
you using?

I thought about the error log of the client. can be found in the "Error Log" view ("Window" -> "Show View") or here: <workspace>\.metadata\.log

--
MikeS
Jazz Agile Planning team

Thanx for guide :-)

Exception stack trace:
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E: Could not execute query ( )
at com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:319)
at com.ibm.team.fulltext.service.internal.FullTextServiceImpl.findDuplicateByReference(FullTextServiceImpl.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy40.findDuplicateByReference(null)
at com.ibm.team.workitem.service.internal.WorkItemRepositoryService.guessCategory(WorkItemRepositoryService.java:764)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy134.guessCategory(null)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1154)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:910)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:712)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1657)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:810)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:586)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:479)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:197)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy61.guessCategory(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:149)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:84)
at $Proxy61.guessCategory(Unknown Source)
at com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:829)
at com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:1)
at com.ibm.team.workitem.client.internal.ClientServiceContext$1.run(ClientServiceContext.java:41)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at com.ibm.team.workitem.client.internal.ClientServiceContext.callCancelableService(ClientServiceContext.java:45)
at com.ibm.team.workitem.common.internal.WorkItemCommon.guessCategory(WorkItemCommon.java:816)
at com.ibm.team.workitem.client.internal.WorkItemClient.access$8(WorkItemClient.java:1)
at com.ibm.team.workitem.client.internal.WorkItemClient$4.run(WorkItemClient.java:567)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at com.ibm.team.workitem.client.internal.WorkItemClient.guessCategory(WorkItemClient.java:565)
at com.ibm.team.workitem.rcp.ui.internal.ItemSelectionDialog$8.runProtected(ItemSelectionDialog.java:416)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.io.IOException: Cannot create directory: /opt/ibm/jazz-2.0/server/workitemindex/fulltext_index/com.ibm.team.workitem.WorkItem
at org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:116)
at org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:100)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.createIndexDirectoryAndWriterIfRequired(IndexManagerImpl.java:644)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:610)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:589)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.access$1(IndexManagerImpl.java:557)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl$1.numDocs(IndexManagerImpl.java:481)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.rankQueryTerms(FindRelatedQueryBuilder.java:422)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:300)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:294)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.buildQuery(FindRelatedQueryBuilder.java:219)
at com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:314)
... 82 more
Session data:
eclipse.buildId=I20090618-1753
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 j9vmwi3223ifx-20090422 (JIT enabled)
J9VM - 20090421_34076_lHdSMr
JIT - 20081112_1511ifx6_r8
GC - 200811_07
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86

David.Csikkel wrote:

We are using RTC 2.0.
I cann't find "jazz.log" :-(
I try to find where to set up properties for logging.

Michael Schneiderwrote:

Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC are
you using?

I thought about the error log of the client. can be found in the "Error Log" view ("Window" -> "Show View") or here: <workspace>\.metadata\.log

--
MikeS
Jazz Agile Planning team

The root cause of the exception is:
java.io.IOException: Cannot create directory: /opt/ibm/jazz-2.0/server/workitemindex/fulltext_index/com.ibm.team.workitem.WorkItem

It seems as if the user running the server does not have sufficient rights to create the fulltext index directory, a file is already locked by another process or similar.
Can you double check the file permissions for the user running the server and make sure there's no other jazz server instance accessing the fulltext index in the same location.
I'm not fluent in Unix, so maybe someone has more insights on what can cause this and how to troubleshoot.

--
MikeS
Jazz Agile Planning team

David.Csikkel wrote:

Thanx for guide :-)

Exception stack trace:
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E:
Could not execute query (
)
at
com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:319)
at
com.ibm.team.fulltext.service.internal.FullTextServiceImpl.findDuplicateByReference(FullTextServiceImpl.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy40.findDuplicateByReference(null)
at
com.ibm.team.workitem.service.internal.WorkItemRepositoryService.guessCategory(WorkItemRepositoryService.java:764)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy134.guessCategory(null)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1154)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:910)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:712)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1657)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:810)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at
com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:586)
at
com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:479)
at
com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:197)
at
com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy61.guessCategory(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:149)
at
com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:84)
at $Proxy61.guessCategory(Unknown Source)
at
com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:829)
at
com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:1)
at
com.ibm.team.workitem.client.internal.ClientServiceContext$1.run(ClientServiceContext.java:41)
at
com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at
com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at
com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at
com.ibm.team.workitem.client.internal.ClientServiceContext.callCancelableService(ClientServiceContext.java:45)
at
com.ibm.team.workitem.common.internal.WorkItemCommon.guessCategory(WorkItemCommon.java:816)
at
com.ibm.team.workitem.client.internal.WorkItemClient.access$8(WorkItemClient.java:1)
at
com.ibm.team.workitem.client.internal.WorkItemClient$4.run(WorkItemClient.java:567)
at
com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at
com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at
com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at
com.ibm.team.workitem.client.internal.WorkItemClient.guessCategory(WorkItemClient.java:565)
at
com.ibm.team.workitem.rcp.ui.internal.ItemSelectionDialog$8.runProtected(ItemSelectionDialog.java:416)
at
com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.io.IOException: Cannot create directory:
/opt/ibm/jazz-2.0/server/workitemindex/fulltext_index/com.ibm.team.workitem.WorkItem
at
org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:116)
at
org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:100)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.createIndexDirectoryAndWriterIfRequired(IndexManagerImpl.java:644)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:610)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:589)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.access$1(IndexManagerImpl.java:557)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl$1.numDocs(IndexManagerImpl.java:481)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.rankQueryTerms(FindRelatedQueryBuilder.java:422)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:300)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:294)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.buildQuery(FindRelatedQueryBuilder.java:219)
at
com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:314)
... 82 more
Session data:
eclipse.buildId=I20090618-1753
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32
j9vmwi3223ifx-20090422 (JIT enabled)
J9VM - 20090421_34076_lHdSMr
JIT - 20081112_1511ifx6_r8
GC - 200811_07
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86



Michael Schneiderwrote:
David.Csikkel wrote:
We are using RTC 2.0.
I cann't find "jazz.log" :-(
I try to find where to set up properties for logging.

Michael Schneiderwrote:
Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC
are
you using?


I thought about the error log of the client. can be found in the
"Error Log" view ("Window" -> "Show
View") or here: <workspace>\.metadata\.log

Thanx lot for answer :-)

We have investigated it as well, rights were bad (root instead of tomcat)

The root cause of the exception is:
java.io.IOException: Cannot create directory: /opt/ibm/jazz-2.0/server/workitemindex/fulltext_index/com.ibm.team.workitem.WorkItem

It seems as if the user running the server does not have sufficient rights to create the fulltext index directory, a file is already locked by another process or similar.
Can you double check the file permissions for the user running the server and make sure there's no other jazz server instance accessing the fulltext index in the same location.
I'm not fluent in Unix, so maybe someone has more insights on what can cause this and how to troubleshoot.

--
MikeS
Jazz Agile Planning team

David.Csikkel wrote:

Thanx for guide :-)

Exception stack trace:
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E:
Could not execute query (
)
at
com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:319)
at
com.ibm.team.fulltext.service.internal.FullTextServiceImpl.findDuplicateByReference(FullTextServiceImpl.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy40.findDuplicateByReference(null)
at
com.ibm.team.workitem.service.internal.WorkItemRepositoryService.guessCategory(WorkItemRepositoryService.java:764)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:378)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:364)
at
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy134.guessCategory(null)
at sun.reflect.GeneratedMethodAccessor286.invoke(null)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1154)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:910)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:712)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1657)
at
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:870)
at
org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at
org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at
org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:810)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at
com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at
com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:586)
at
com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:479)
at
com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:197)
at
com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy61.guessCategory(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at
com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:149)
at
com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:84)
at $Proxy61.guessCategory(Unknown Source)
at
com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:829)
at
com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:1)
at
com.ibm.team.workitem.client.internal.ClientServiceContext$1.run(ClientServiceContext.java:41)
at
com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at
com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at
com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at
com.ibm.team.workitem.client.internal.ClientServiceContext.callCancelableService(ClientServiceContext.java:45)
at
com.ibm.team.workitem.common.internal.WorkItemCommon.guessCategory(WorkItemCommon.java:816)
at
com.ibm.team.workitem.client.internal.WorkItemClient.access$8(WorkItemClient.java:1)
at
com.ibm.team.workitem.client.internal.WorkItemClient$4.run(WorkItemClient.java:567)
at
com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1164)
at
com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at
com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1157)
at
com.ibm.team.workitem.client.internal.WorkItemClient.guessCategory(WorkItemClient.java:565)
at
com.ibm.team.workitem.rcp.ui.internal.ItemSelectionDialog$8.runProtected(ItemSelectionDialog.java:416)
at
com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.io.IOException: Cannot create directory:
/opt/ibm/jazz-2.0/server/workitemindex/fulltext_index/com.ibm.team.workitem.WorkItem
at
org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:116)
at
org.apache.lucene.store.NativeFSLockFactory.<init>(NativeFSLockFactory.java:100)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.createIndexDirectoryAndWriterIfRequired(IndexManagerImpl.java:644)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:610)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:589)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.access$1(IndexManagerImpl.java:557)
at
com.ibm.team.fulltext.service.internal.index.IndexManagerImpl$1.numDocs(IndexManagerImpl.java:481)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.rankQueryTerms(FindRelatedQueryBuilder.java:422)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:300)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:294)
at
com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.buildQuery(FindRelatedQueryBuilder.java:219)
at
com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:314)
... 82 more
Session data:
eclipse.buildId=I20090618-1753
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32
j9vmwi3223ifx-20090422 (JIT enabled)
J9VM - 20090421_34076_lHdSMr
JIT - 20081112_1511ifx6_r8
GC - 200811_07
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86



Michael Schneiderwrote:
David.Csikkel wrote:
We are using RTC 2.0.
I cann't find "jazz.log" :-(
I try to find where to set up properties for logging.

Michael Schneiderwrote:
Please help me :-)
I have a problem. When I want to change "Category" (Filed
against) of WI and choose "More..." the error "Error
fetching values for 'category' " apears in next form
"Select category".

Can you attach the contents of the error log? Which version of RTC
are
you using?


I thought about the error log of the client. can be found in the
"Error Log" view ("Window" -> "Show
View") or here: <workspace>\.metadata\.log

Hi. We have a similar problem when selecting more categories, however the root error is java.io.IOException: Unknown format version: -7. Thoughts?

!ENTRY com.ibm.team.workitem.rcp.ui 4 0 2010-07-20 14:09:54.223
!MESSAGE Error fetching values for 'category'
!STACK 0
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ8201E: Could not execute query ( )
at com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:319)
at com.ibm.team.fulltext.service.internal.FullTextServiceImpl.findDuplicateByReference(FullTextServiceImpl.java:96)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy47.findDuplicateByReference(null)
at com.ibm.team.workitem.service.internal.WorkItemRepositoryService.guessCategory(WorkItemRepositoryService.java:808)
at sun.reflect.GeneratedMethodAccessor417.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy195.guessCategory(null)
at sun.reflect.GeneratedMethodAccessor417.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1170)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:926)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:728)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1773)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1642)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1555)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:873)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:613)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:483)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:201)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy49.guessCategory(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:149)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:84)
at $Proxy49.guessCategory(Unknown Source)
at com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:839)
at com.ibm.team.workitem.common.internal.WorkItemCommon$3.run(WorkItemCommon.java:1)
at com.ibm.team.workitem.client.internal.ClientServiceContext$1.run(ClientServiceContext.java:41)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1169)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1162)
at com.ibm.team.workitem.client.internal.ClientServiceContext.callCancelableService(ClientServiceContext.java:45)
at com.ibm.team.workitem.common.internal.WorkItemCommon.guessCategory(WorkItemCommon.java:826)
at com.ibm.team.workitem.client.internal.WorkItemClient.access$8(WorkItemClient.java:1)
at com.ibm.team.workitem.client.internal.WorkItemClient$4.run(WorkItemClient.java:567)
at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1169)
at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:79)
at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1162)
at com.ibm.team.workitem.client.internal.WorkItemClient.guessCategory(WorkItemClient.java:565)
at com.ibm.team.workitem.rcp.ui.internal.ItemSelectionDialog$8.runProtected(ItemSelectionDialog.java:418)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: java.io.IOException: Unknown format version: -7
at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:195)
at org.apache.lucene.index.SegmentInfos$1.doBody(SegmentInfos.java:235)
at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:579)
at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:232)
at org.apache.lucene.index.IndexWriter.init(IndexWriter.java:385)
at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:276)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.createIndexDirectoryAndWriterIfRequired(IndexManagerImpl.java:648)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:610)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.internalGetIndexSearcher(IndexManagerImpl.java:589)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl.access$1(IndexManagerImpl.java:557)
at com.ibm.team.fulltext.service.internal.index.IndexManagerImpl$1.numDocs(IndexManagerImpl.java:481)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.rankQueryTerms(FindRelatedQueryBuilder.java:422)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:300)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.internalBuildQuery(FindRelatedQueryBuilder.java:294)
at com.ibm.team.fulltext.service.internal.query.FindRelatedQueryBuilder.buildQuery(FindRelatedQueryBuilder.java:219)
at com.ibm.team.fulltext.service.internal.query.QueryManagerImpl.findDuplicate(QueryManagerImpl.java:314)
... 83 more