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For RAM why the asset states are not displaying correctly

anoop mc (75010147205) | asked Sep 21 '15, 11:01 a.m.

In our  RAM  production, the asset states are not displaying correctly. States such as “Approved”, “Submitted”, “Under Review” should display instead of the actual name of the lifecycle workflow.


This happens sometimes. The resulting problem is that it is not possible to move an asset from one state to another.

Any Suggestion would be of great help.

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Ary Zhang (2474) | answered Sep 21 '15, 9:40 p.m.
 hi, Anoop.
I think this  might be the problem of the internal RTC server. Next time when you meet this error, please check if the RTC server is working fine. 
Appreciate. :-)
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anoop mc (75010147205) | answered Sep 21 '15, 11:27 a.m.
 look like this is an issue with indexing.

After a server restart the issue seem to have resolved.

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