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question asked: Sep 21 '15, 10:40 a.m.
question was seen: 1,364 times
last updated: Sep 23 '15, 3:44 a.m.

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Why does JTSMon give CRJAZ0097I against the RM server?

0
Cliff Gardiner (92●12●34) | asked Sep 21 '15, 10:40 a.m.

Hi all, we have 5 Jazz applications (JTS, RM, CCM, VVC and DM) running under WAS 8.5.5.3 on Win server 2008 R2 machines - the code level is 4.0.7.

I have installed JTSMon on a Dev server and configured SERVER_URL_LIST to monitor the JTS, RM and CCM applications.  Figures are gathered  for JTS and CCM but nothing for RM; I see these errors in Runtime.log:

Exception during task execution CRJAZ0097I The request for the URL "/rm/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService" was denied. The status is "Forbidden".
com.ibm.team.repository.transport.client.AuthenticationException: CRJAZ0097I The request for the URL "/rm/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService" was denied. The status is "Forbidden".
 at com.ibm.team.repository.transport.client.ClientHttpUtil.executeHttpMethod(ClientHttpUtil.java:370)

etc.

The ID running JTSMon is a Jazz Admin.  If I logon to RM as an administrator and enter the full path 'https://rtcrm.nbsnet.co.uk:9443/rm/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService' into a browser I also get an HTTP 403 Forbidden error.

I'm baffled.  Can anyone help?

Comments
Cliff Gardiner commented Sep 21 '15, 10:44 a.m. | edited Sep 22 '15, 2:49 a.m.

Greatly embarrassed here - I had a browser problem that resulted in this being posted multiple times.  Profound apologies and hopefully a moderator can delete two of the three.

Donald Nong commented Sep 22 '15, 2:55 a.m.

If you add something to your original post, add it as a "comment", not an "answer". Otherwise no one will look into it as it appears as "answered".

Donald Nong commented Sep 22 '15, 2:58 a.m.

Have you checked rm.log for more details about the HTTP 403 error?

Cliff Gardiner commented Sep 22 '15, 4:21 a.m.

Hi Donald, what I find most odd is that there is absolutely nothing in any of the logs on the JTS or RM servers about the 403 error.  Nothing at all at the times these occurred.  Hence my bafflement ...

Accepted answer

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Donald Nong (14.5k●6●14) | answered Sep 22 '15, 9:06 p.m.
I gave it a try with RDNG 4.0.7 and got the same error.

HTTP Status 403 - CRJZS0040E No REST service handler is registered for the following path: /service/com.ibm.team.repository.common.internal.IRepositoryRemoteService.

type Status report

message CRJZS0040E No REST service handler is registered for the following path: /service/com.ibm.team.repository.common.internal.IRepositoryRemoteService.

description Access to the specified resource has been forbidden.

The error says it all - the HTTP 403 error is not caused by user permission, but rather RDNG not having the particular API implemented. We can considered it as a compatibility issue.

Note that RDNG 5.0.2 or newer appears to work with JTSMon just fine, without this issue.


Cliff Gardiner selected this answer as the correct answer
Comments
Cliff Gardiner commented Sep 23 '15, 3:44 a.m.

Thanks Donald, not quite the answer I was hoping for but good to have an explanation nonetheless.

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