RTC 6: CRRRW7553E A message that was received from the server indicates an error with no specific handler.
A message that was received from the server indicates an error with no specific handler.
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5 answers
The error is "vvcConfigUrl must not be null". If the RM project is GC enabled, you need to specify the "version" with the parameter "vvcConfigUrl" in the URL. If the URL is manually constructed, add the parameter "vvcConfigUrl" accordingly. If the URL is generated by the application itself, it can be a defect.
Comments
Rafael Rodriguez Montes
commented Aug 25 '15, 8:18 p.m.
so how can I fix this?\
Donald Nong
commented Aug 25 '15, 9:03 p.m.
I assume the URL is manually constructed then? Open the RM project in a web browser and you should see the "vvcConfigUrl" parameter in the URL. Just use the same value in your own URL.
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Rafael,
This is most likely due to a defect in the indexing logic that we recently discovered in version 6.0 of the product, and is described by the following defect reference: Test Failure (RJF-I20130527-1930): com.ibm.team.jfs.sdk.query.tests.SdkLegacyQueryTests.test071_QueryAfterCommitOfAChange (266829).
In order to correct this problem for existing project areas, I believe you will need to shut down your server and run a "repotools-rm -reindex all" from the command line. However, this will not prevent the issue from occurring again in the future for newly created project areas. In order to correct this issue going forward, you would need a fix for the aforementioned defect which should be available in version 6.0 iFix003 (scheduled to release the week of September 7-11) through work item DNG 6.0 - java.lang.NullPointerException: vvcConfigUrl must not be null (363620).
I hope this helps! Let me know if you have any further questions,
Mike Jaworski
Comments I did that and now I'm getting this error:
ID CRRRW7291E Your permissions for access to the project could not be retrieved from the server. Your user information might not be configured correctly.
Unable to load https://ibmjts:9443/rm/operations?isProjectOperation=true status: 400
_6@https://ibmjts:9443/rm/web/_js/?include=B~&etag=H9qgJxZizHq_en_US&_proxyURL=%2Frm&ss=HFhDH&locale=en-us:2489:8 _6@https://ibmjts:9443/rm/web/_js/?include=B~&etag=H9qgJxZizHq_en_US&_proxyURL=%2Frm&ss=HFhDH&locale=en-us:6187:1 _13@https://ibmjts:9443/rm/web/_js/?include=B~&etag=H9qgJxZizHq_en_US&_proxyURL=%2Frm&ss=HFhDH&locale=en-us:6202:1 Can you check your server logs (rm.log) to see if there are any log messages exposed around this timeframe? |
Is there a solution to this? I am now seeing the same problems. I set up a new project area and then tried to open the project area and can't do anything within the area because of the above error codes.
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Hello, I have the same problem with the new version 6.0.3.
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I have found my problem.
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Your answer
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