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question asked: Aug 20 '15, 1:09 p.m.
question was seen: 2,615 times
last updated: Aug 21 '15, 9:56 a.m.

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RTC 6.0 Cannot Download

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Brian Rosedale (11●1) | asked Aug 20 '15, 1:09 p.m.
 Hi,

I've tried to download RTC 6.0 in IE10 and Chrome with no luck.

I filled out the required information on page: https://jazz.net/downloads/rational-team-concert/releases/6.0/CLM-Web-Installer-Win-6.0.zip

After that I'm taken to a page that does not start the download nor give me an option to download.

I would add a picture, but I guess I need a reputation.

How do I download RTC 6.0?

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permanent link
Alan Sampson (937●4●9) | answered Aug 20 '15, 2:23 p.m.
JAZZ DEVELOPER
Have you tried the recommendations in this link: https://jazz.net/downloads/help.jsp?

Download issues caused by large files (and other factors) often prevent successful download from the Jazz.net download sites. This page describes some ways you can troubleshoot and improve your download experience.
Comments
Brian Rosedale commented Aug 20 '15, 2:40 p.m.

What is the download url?

Alan Sampson commented Aug 20 '15, 8:20 p.m.
JAZZ DEVELOPER

Brian,
I'm not sure I understand what you mean.  The download URL is the one you posted in your original question:
https://jazz.net/downloads/rational-team-concert/releases/6.0/CLM-Web-Installer-Win-6.0.zip

Brian Rosedale commented Aug 21 '15, 9:56 a.m.

 Ah, I see. I couldn't actually tell that a download was taking place. I had to pull up Chrome dev tools to show network activity! Anyways, a co-worker was able to download it. Thanks for the help. 

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