Error importing the SAFe reports into JRS
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I am trying to import the SAFe reports into JRS (CLM 6.0) following the instructions here.
After having pressed the Import button and loaded the SAFe Reports V6.0 (2015-07-23).zip on the JRS Admin page, the 'Importing, please wait ...' message stays on the page for ever without completing - see picture below.
Watching at the Log file, I see errors like this:
2015-07-31 17:32:06,033 [ http-bio-9443-exec-251] ERROR n.reporting.model.exportimport.ImportActionHandler - Import file Features By Type for [select PI].ttl
java.lang.NullPointerException
Any idea how to fix ?
Thanks
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3 answers
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Hi Christophe,
Are you using the latest instructions posted in the SAFe Reports & Usage Document (2015-07-23)? We did discover an issue importing the reports into a new ("clean") CLM environment and have resolved those issues by providing more detailed instructions to ensure a successful import. Specifically, you must ensure that you do these things (in this order):
Detailed instructions on in the document I referenced above. Please confirm that you have followed this process.
Amy Silberbauer
Comments Thanks Amy,
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