Error importing the SAFe reports into JRS
I am trying to import the SAFe reports into JRS (CLM 6.0) following the instructions here.
After having pressed the Import button and loaded the SAFe Reports V6.0 (2015-07-23).zip on the JRS Admin page, the 'Importing, please wait ...' message stays on the page for ever without completing - see picture below.
Watching at the Log file, I see errors like this:
2015-07-31 17:32:06,033 [ http-bio-9443-exec-251] ERROR n.reporting.model.exportimport.ImportActionHandler - Import file Features By Type for [select PI].ttl
java.lang.NullPointerException
Any idea how to fix ?
Thanks
|
3 answers
Hi Christophe,
Are you using the latest instructions posted in the SAFe Reports & Usage Document (2015-07-23)? We did discover an issue importing the reports into a new ("clean") CLM environment and have resolved those issues by providing more detailed instructions to ensure a successful import. Specifically, you must ensure that you do these things (in this order):
Detailed instructions on in the document I referenced above. Please confirm that you have followed this process.
Amy Silberbauer
Comments
Christophe Lucas
commented Aug 04 '15, 3:28 a.m.
Thanks Amy,
|
From the screenshots above, it would seem the data warehouse is hosted on a Derby database. Hosting the data warehouse on Derby is not recommended and should only we used for demo purposes.
Comments
Robert Wen
commented Jan 21 '16, 4:36 p.m.
I'm experiencing the same issues and yes, I am using Derby. This will be for a demo only. |
I'm now seeing something different. I'm doing all as recommended from a brand-new setup (Yes, keeping it on Derby...for now). I let everything finish, but now I'm not seeing any errors in the log.
Comments Derby is not a supported Data Warehouse and the SAFe Reports are not guaranteed to work in that kind of environment. Are you saying they are working for you now on Derby? That would be good news.
Robert Wen
commented Jan 25 '16, 3:02 p.m.
I'm not reporting success. I'm just being stubborn before I give up and set up my demo with a database OTHER than Derby. What I am seeing is the "Importing, please wait" message going on for an abysmally long time (on the order of hours). When I do click on the "Download Log File" button, it shows an error, but I don't see it on the log file. |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.