RTC 6 issue on WAS 8.0 : some URL's are using https://server:9080/jts
After install RTC 6.0.0 on Websphere Application server 8.0 We have some issues, a lot of errors in logs and We are not able to access any DAshboard, this because for some reason there are calls to https://server:9080/jts
9080 is the non-secure port on WAS
9443 is the secure port on WAS
We use IHS to "proxy" (via Plugin) to Was/
URI registered in jts setup is https://server/jts (IHS by access)
Is this a bug of RTC6 ?
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com.ibm.team.jfs.app.http.HttpMethodNotAllowedException: Method Not Allowed <H1>Error Page Exception</H1> <H4>SRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below.</H4> <BR><H3>Original Exception: </H3> <B>Error Message: </B>javax.servlet.ServletException: Failed to determine authentication method. The URL from the request is: https://rtc6.server.com:9080/jts<BR> <B>Error Code: </B>500<BR> <B>Target Servlet: </B>equinoxbridgeservlet<BR> <B>Error Stack: </B><BR> javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
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One answer
These are the general steps to take
- If you install the applications, make sure to provide a WAS profile that has a port that is secure e.g. 443 or 9443.
- Install IHS and make sure to provide a port that is secure e.g. 443 or 9443. See https://jazz.net/wiki/bin/view/Deployment/InstallProxyServers
- Configure IHS to forward the requests to the applications.
- After all that is done, run the setup using the Public URI of the IHS.
I can only assume that you somehow got a http port into the setup.
Comments
Ralph :
I did all the steps you mentioned above.
As I said before, registered URI es https://server/jts (IHS)
RTC is working (accesing https://server/ccm) that mean I can see most of the things ; Workitems, plans, builds, Streams, but there are some internals calls to https://server:9080/jts/discovery (by example), then We got errors in the App : Dashboard never load for this reason. Is just some calls, not alls
Check the *.properties files for 9080, check the URL's in the registration and friends/consumers. Something must have gone wrong, otherwise that should never show up. all communication should - as far as I can tell - work using the https port.
Consider to open a PMR with support.