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RTC 6 issue on WAS 8.0 : some URL's are using https://server:9080/jts


Renzo Disi (112) | asked Jul 22 '15, 1:00 p.m.
 After install RTC 6.0.0 on Websphere Application server 8.0 We have some issues, a lot of errors in logs and We are not able to access any DAshboard, this because for some reason there are calls to https://server:9080/jts

9080 is the non-secure port on WAS
9443 is the secure port on WAS

We use IHS to "proxy" (via Plugin) to Was/

URI registered in jts setup is https://server/jts  (IHS by access)

Is this a bug of RTC6 ? 


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com.ibm.team.jfs.app.http.HttpMethodNotAllowedException: Method Not Allowed
<H1>Error Page Exception</H1>
<H4>SRVE0260E: The server cannot use the error page specified for your application to handle the Original Exception printed below.</H4>
<BR><H3>Original Exception: </H3>
<B>Error Message: </B>javax.servlet.ServletException: Failed to determine authentication method.  The URL from the request is: https://rtc6.server.com:9080/jts<BR>
<B>Error Code: </B>500<BR>
<B>Target Servlet: </B>equinoxbridgeservlet<BR>
<B>Error Stack: </B><BR>
javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
	
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Ralph Schoon (63.2k33646) | answered Jul 23 '15, 4:55 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
These are the general steps to take
  1. If you install the applications, make sure to provide a WAS profile that has a port that is secure e.g. 443 or 9443.
  2. Install IHS and make sure to provide a port that is secure e.g. 443 or 9443. See https://jazz.net/wiki/bin/view/Deployment/InstallProxyServers
  3. Configure IHS to forward the requests to the applications. 
  4. After all that is done, run the setup using the Public URI of the IHS.

I can only assume that you somehow got a http port into the setup.


Comments
Renzo Disi commented Jul 23 '15, 10:43 a.m.

 Ralph : 


I did all the steps you mentioned above. 

As I said before, registered URI es https://server/jts (IHS)

RTC is working (accesing https://server/ccm) that mean I can see most of the things ; Workitems, plans, builds, Streams, but there are some internals calls to https://server:9080/jts/discovery (by example), then We got errors in the App : Dashboard never load for this reason. Is just some calls, not  alls


Ralph Schoon commented Jul 23 '15, 11:04 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Check the *.properties files for 9080, check the URL's in the registration and friends/consumers. Something must have gone wrong, otherwise that should never show up. all communication should - as far as I can tell - work using the https port.

Consider to open a PMR with support.

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