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Unable to see RTC project area under selection list though have access to RTC project area

Sandhya Prabhu (149) | asked Jul 20 '15, 6:53 a.m.

   When building query in JRS .. I am unable to see the project under Limit Scope section wherein I have access to that particular project area in RTC with proper license and process roles. Hence I am unable to get results for that project when I run the Out of the Box query (written by others) and it says " No Results Found" where as other members of the project are getting results for the same query.

Have checked opening one workitem of  results shared by co- team member , I am able to open that Work Item successfully. 
Do you feel any other configuration from JRS is missing ? 
please suggest !

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Gustavo Reis (13927) | answered Jul 28 '15, 10:45 p.m.
Quick way: you can made a query with all relevant information as columns and then export as csv.

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