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question asked: Oct 06 '17, 3:10 a.m.
question was seen: 4,576 times
last updated: Oct 08 '17, 12:55 a.m.

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https://hostname.ibm.com:60001/jts/urlMappingInformation - Your account does not have the group memberships required to access the requested resource.

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Jeff Ong (141●1●39●47) | asked Oct 06 '17, 3:10 a.m.
edited Oct 06 '17, 3:11 a.m.

We're in the process of doing a server rename.

2017-10-06 02:40:07,144 CRJAZ2942E A request from this server to another server could not be completed. The other server returned a 500 HTTP error with this error text: Internal Server Error.
We are in the process of doing a server rename using, repotools-jts -generateURLMappings ... etc.

2017-10-06 02:40:03,017 CRJAZ2233I The server at https://hostname.ibm.com:60001/jts/urlMappingInformation is being contacted to collect URL information.
2017-10-06 02:40:07,144 CRJAZ2942E A request from this server to another server could not be completed. The other server returned a 500 HTTP error with this error text: Internal Server Error.
com.ibm.team.repository.common.transport.TeamServiceException: CRJAZ2942E A request from this server to another server could not be completed. The other server returned a 500 HTTP error with thi
s error text: Internal Server Error.

When we point our web browser to https://hostname.ibm.com:60001/jts/urlMappingInformation,

We get this error,

Permission Denied

Your account does not have the group memberships required to access the requested resource.

Any ideas on what might be the issue here ?  Thanks

One answer

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Donald Nong (14.5k●6●14) | answered Oct 08 '17, 12:55 a.m.

To display the information, JTS needs to contact all the registered applications, so make sure all functional users (such as ccm_user, qm_user and etc) are active and with an internal license assigned - this is the default configuration, unless it has been changed for whatever reason.

Of course you need to log in JTS as JazzAdmins.

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