DNS Entry to change to a custom Jazz server name
Hi
We are planning a CLM 5.0.2 installation on a linux box. The client would like a custom name instead of an IP or physical server name. What requirements do we need to send to their network team. Do we need to ask for a DNS entry of the name we want and ask them to point it to the physical server name?
for e.g. the client would like the name to https://jazz.(company name).co.za
Thanks
Leesen
One answer
You shall never, never, never, ever use an IP address or a short hostname in any customer deployed scenario.
You must always, always, always use a fully qualified, machine independent, host name - as you can clearly read in the first setup page behind the check box you have to select to confirm you read and understood the text.
Please see: https://jazz.net/wiki/bin/view/Deployment/YouCantChangeThePublicURI
So the customer is right to ask for that. Their network department would have to provide a DNS entry that is fully qualified and machine independent.
The name has to be chosen before the setup proceeds.
Also read:
https://jazz.net/wiki/bin/view/Deployment/RecommendedCLMDeploymentTopologies
https://jazz.net/wiki/bin/view/Deployment/StandardTopologiesOverview
You must always, always, always use a fully qualified, machine independent, host name - as you can clearly read in the first setup page behind the check box you have to select to confirm you read and understood the text.
Please see: https://jazz.net/wiki/bin/view/Deployment/YouCantChangeThePublicURI
So the customer is right to ask for that. Their network department would have to provide a DNS entry that is fully qualified and machine independent.
The name has to be chosen before the setup proceeds.
Also read:
https://jazz.net/wiki/bin/view/Deployment/RecommendedCLMDeploymentTopologies
https://jazz.net/wiki/bin/view/Deployment/StandardTopologiesOverview
Comments
If you have a throw away test or demo setup, or for creating extensions you can decide to not use a fully qualified machine independent name, but even there, in the general case I use e.g. https://clm.example.com:9443/ccm/ and have an entry for the host name in the hosts file.