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question asked: Jul 07 '15, 4:06 a.m.
question was seen: 3,534 times
last updated: Jul 09 '15, 2:30 a.m.

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Getting error while installing RTC 4.0.7 client

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Bin Qiao (1●1●1) | asked Jul 07 '15, 4:06 a.m.
I'm trying to install RTC 4.0.7 client but always getting an error "The com.ibm.team.install.rtc.client.eclipse.ies4 package specified in the install-eclipse42-client.xml file cannot be found."

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Taki Nakajo (1.1k●29●46) | answered Jul 07 '15, 8:04 a.m.
Did you use "Client for Eclipse 4.2.x All (1061.25MB) from 
https://jazz.net/downloads/rational-team-concert/releases/4.0.7?p=allDownloads ?
Is size of the file correct 1061.25MB?
Did you unzip the file properly?
What platform are you using? Windows 7 64 bit?
Which directory did you install?  ..Program Files\IBM?
Can you tell me more details in your situation?

Comments
Bin Qiao commented Jul 09 '15, 1:18 a.m. | edited Jul 09 '15, 2:24 a.m.

Thank you, Taki. Got the correct file from the URL you provided and installed successfully.

Don Yang commented Jul 09 '15, 2:25 a.m.

I converted Taki's comments to answer based on the feedback.

Taki Nakajo commented Jul 09 '15, 2:30 a.m.

Hi Bin, Good to hear you resolved.

Can you click the accept answer for me?

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