It's all about the answers!

Ask a question

Unable to save snaphot for test plan


Markus Farnung (14515) | asked Jun 18 '15, 5:24 a.m.
I want to save a snaphot of a test plan. After pushing the button "Create New Snaphot" RQM shows the error message:
Unable to save snapshot for Test Plan
'Snapshot Test Plan' failed.

How can I get to know why the snapshot can not be saved? What can be the root cause of this problem?

Comments
Piotr Aniola commented Jun 18 '15, 7:16 a.m.

Is there a "show details" link on the error message?
Is there anything written to the qm.log file on the server?


Ara Masrof commented Jun 18 '15, 7:34 a.m.
JAZZ DEVELOPER

 In addition to Piotr's comment, can you please provide the version of RQM you are currently using?


Markus Farnung commented Jun 18 '15, 7:56 a.m.

There is no "show detail link".
The version we are using is 5.0.2.

I wanted to attach a screenshot, but I get the error message:
sorry, file uploading requires reputation >60


paul chu commented Jun 18 '15, 12:10 p.m.
JAZZ DEVELOPER

Can you bring up the browser console to see if there is more info on the exception from the service request?


Ara Masrof commented Jun 18 '15, 1:04 p.m.
JAZZ DEVELOPER

Markus,

Does the Project Area in question have Test Artifacts : Name Uniqueness enabled (Administration -> Manage This Project Area : Test Artifacts -> Types Name Uniqueness)?



Markus Farnung commented Jun 22 '15, 4:12 a.m.

Hello Ara Masrof,
yes. The name uniqueness is enabled for all types of test artifacts.

showing 5 of 6 show 1 more comments

One answer



permanent link
Ara Masrof (3.1k15) | answered Jun 22 '15, 6:58 a.m.
JAZZ DEVELOPER
 Markus,
I believe you are running into the following defect

Ara

Comments
Markus Farnung commented Jun 22 '15, 8:03 a.m.

ok. But is there a workaround for 5.0.2?
Can we get a backport of the bugfix for 5.0.2?


Ara Masrof commented Jun 22 '15, 8:15 a.m.
JAZZ DEVELOPER

Please open a PMR with the support team (reference the defect listed in this thread) and request a backport

That will begin the process of getting the defect backported to the 502 iFix stream 

Your answer


Register or to post your answer.