0

Markus Farnung (14●12●18) | asked Jun 18 '15, 5:24 a.m. I want to save a snaphot of a test plan. After pushing the button "Create New Snaphot" RQM shows the error message: Unable to save snapshot for Test Plan 'Snapshot Test Plan' failed. How can I get to know why the snapshot can not be saved? What can be the root cause of this problem? Comments Piotr Aniola commented Jun 18 '15, 7:16 a.m. Is there a "show details" link on the error message? Is there anything written to the qm.log file on the server? Ara Masrof commented Jun 18 '15, 7:34 a.m. JAZZ DEVELOPER  In addition to Piotr's comment, can you please provide the version of RQM you are currently using? Markus Farnung commented Jun 18 '15, 7:56 a.m. There is no "show detail link". The version we are using is 5.0.2. I wanted to attach a screenshot, but I get the error message: sorry, file uploading requires reputation >60 paul chu commented Jun 18 '15, 12:10 p.m. JAZZ DEVELOPER Can you bring up the browser console to see if there is more info on the exception from the service request? Ara Masrof commented Jun 18 '15, 1:04 p.m. JAZZ DEVELOPER Markus, Does the Project Area in question have Test Artifacts : Name Uniqueness enabled (Administration -> Manage This Project Area : Test Artifacts -> Types Name Uniqueness)? Markus Farnung commented Jun 22 '15, 4:12 a.m. Hello Ara Masrof, yes. The name uniqueness is enabled for all types of test artifacts. showing 5 of 6 show 1 more comments

One answer

---

Register or log in to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.