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Reinstall error - No metadata found for installed package...


David Carpenter (61) | asked Jun 19 '09, 8:41 a.m.
:cry:
I used the :oops: Microsoft Files and Transfer Wizard :oops: to migrate to a new computer.

I expected to have to reinstall most programs despite some registry info and Program Files & My Documents being transferred to the new computer.

Thank you,
David M. Carpenter
Caremedic Systems, Inc.


The installer opens and if I select either the new or update options I receive the following error message.


------
An error has occurred. See the log file
C:\Documents and Settings\dcarpenter\IBM\InstallationManagerInstaller\pluginState\.metadata
-------

Apparently the installation procedure believes it should find some meta data that did not transfer from the old computer. My guess is it recognizing some artifact from the old system and believes it should have the meta data to work from.


--- Log contents ---
!SESSION 2009-06-19 08:30:34.930 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 j9vmwi3223ifx-20080811 (JIT enabled)
J9VM - 20080809_21892_lHdSMr
JIT - 20080620_1845_r8
GC - 200806_19
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: -accessRights admin -input @osgi.install.area\install.xml -input @osgi.install.area\install-client.xml
Command-line arguments: -os win32 -ws win32 -arch x86 -accessRights admin -input @osgi.install.area\install.xml -input @osgi.install.area\install-client.xml

!ENTRY org.eclipse.osgi 2 1 2009-06-19 08:30:35.758
!MESSAGE NLS unused message: InstallHistory_ActivityType_Modify in: com.ibm.cic.agent.internal.ui.Messages

!ENTRY org.eclipse.osgi 2 1 2009-06-19 08:30:35.758
!MESSAGE NLS unused message: InstallHistory_ActivityType_Modify_Add in: com.ibm.cic.agent.internal.ui.Messages

!ENTRY org.eclipse.osgi 2 1 2009-06-19 08:30:35.758
!MESSAGE NLS unused message: InstallHistory_ActivityType_Modify_Remove in: com.ibm.cic.agent.internal.ui.Messages

!ENTRY org.eclipse.ui 4 0 2009-06-19 08:30:39.492
!MESSAGE Unhandled event loop exception
!STACK 0
java.lang.IllegalStateException: No metadata found for installed package com.ibm.team.teamconcert.client 1.0.1.I20090225-1910
at com.ibm.cic.agent.internal.core.InstallRegistry$ProfileInstallRegistry.getInstalledOfferings(InstallRegistry.java:1115)
at com.ibm.cic.agent.core.Agent.getInstalledOfferings(Agent.java:2222)
at com.ibm.cic.agent.internal.ui.wizards.AvailableOfferingPage.checkInstalledPackages(AvailableOfferingPage.java:238)
at com.ibm.cic.agent.internal.ui.wizards.AvailableOfferingPage.<init>(AvailableOfferingPage.java:84)
at com.ibm.cic.agent.internal.ui.wizards.AvailableOfferingPageWrapper.<init>(AvailableOfferingPageWrapper.java:62)
at com.ibm.cic.agent.internal.ui.AgentUIWorkbenchWindowAdvisor.setupWizardMode(AgentUIWorkbenchWindowAdvisor.java:147)
at com.ibm.cic.agent.internal.ui.AgentUIWorkbenchWindowAdvisor.preWindowOpen(AgentUIWorkbenchWindowAdvisor.java:77)
at org.eclipse.ui.internal.WorkbenchWindow.fireWindowOpening(WorkbenchWindow.java:1192)
at org.eclipse.ui.internal.WorkbenchWindow.<init>(WorkbenchWindow.java:397)
at org.eclipse.ui.internal.tweaklets.Workbench3xImplementation.createWorkbenchWindow(Workbench3xImplementation.java:31)
at org.eclipse.ui.internal.Workbench.newWorkbenchWindow(Workbench.java:1708)
at org.eclipse.ui.internal.Workbench.access$14(Workbench.java:1706)
at org.eclipse.ui.internal.Workbench$19.runWithException(Workbench.java:1005)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:133)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3800)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3425)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$27.runWithException(Workbench.java:1361)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:133)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3800)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3425)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2293)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2198)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:493)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:288)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:488)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at com.ibm.cic.agent.internal.ui.AgentUIApplication.launch(AgentUIApplication.java:225)
at com.ibm.cic.agent.internal.ui.AgentUIApplication.run(AgentUIApplication.java:80)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(EclipseAppContainer.java:574)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:195)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

!ENTRY org.eclipse.osgi 4 0 2009-06-19 08:30:39.508
!MESSAGE Application error
!STACK 1
java.lang.IllegalStateException
at com.ibm.cic.agent.internal.ui.AgentUIApplication.launch(AgentUIApplication.java:230)
at com.ibm.cic.agent.internal.ui.AgentUIApplication.run(AgentUIApplication.java:80)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(EclipseAppContainer.java:574)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:195)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

!ENTRY org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists:
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/com.ibm.cic.common.core.aix_1.0.2.v200901201635.jar was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/com.ibm.cic.common.core.hpux_1.0.0.v200901230904.jar was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/com.ibm.cic.common.core.linux_1.0.4.v200901201635.jar was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/com.ibm.cic.common.core.solaris_1.0.3.v200901201635.jar was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/org.eclipse.equinox.launcher.win32.win32.x86_64_1.0.101.R34x_v20080731/ was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2009-06-19 08:30:39.555
!MESSAGE Bundle update@plugins/org.eclipse.update.core.linux_3.2.0.v20080422.jar was not resolved.

2 answers



permanent link
David Carpenter (61) | answered Jun 24 '09, 2:38 p.m.
Chris Daly gave me this response in the RTC project.

David, it looks like you are trying to clean-up and start over. I asked Powell on the IM team for instructions on this and he pointed me here:

http://www-01.ibm.com/support/docview.wss?uid=swg21290142

In addition he said, "the instructions talk about backing up... none of this is required. I just rename ... Program Files/IBM/Installation Manager to a backup directory name and re-install"

Does this help? I imagine you are trying to install some RTC product. So you would want to get IM reinstalled first and then use it to install RTC.

---------
Re-Naming the Installation Manager did the trick. Apparently the MS Files and Settings Transfer Wizard move the old folder but not the associated registry information.

DMC

permanent link
Chris Daly (61651) | answered Jun 25 '09, 1:31 p.m.
JAZZ DEVELOPER
For traceability, here is a pointer to the RTC workitem:

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/86371

Chris Daly gave me this response in the RTC project.

David, it looks like you are trying to clean-up and start over. I asked Powell on the IM team for instructions on this and he pointed me here:

http://www-01.ibm.com/support/docview.wss?uid=swg21290142

In addition he said, "the instructions talk about backing up... none of this is required. I just rename ... Program Files/IBM/Installation Manager to a backup directory name and re-install"

Does this help? I imagine you are trying to install some RTC product. So you would want to get IM reinstalled first and then use it to install RTC.

---------
Re-Naming the Installation Manager did the trick. Apparently the MS Files and Settings Transfer Wizard move the old folder but not the associated registry information.

DMC

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