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Doors RQM integration not working


Justin Dyer (3135) | asked Jun 18 '09, 4:01 p.m.
Hello,
When trying to export requirements from Doors to RQM via the new integration in Doors 9.2, I get the following error:

"The command could not be executed.
Detials: Export Failed: 500 - Unable to initialise View XML Document: Premature end of file."

It is hard to tell if this is a Doors error or a RQM error. In the Tomcat window I see:

"15:56:16,906 ERROR com.ibm.rqm.integration
- Cannot enhance request for project
com.ibm.rqm.integration.common.IntegrationServiceURIException"
Anyone have any ideas where to begin on this one?

Thanks,
Justin

15 answers



permanent link
Alexander Assall (1211) | answered Jul 13 '09, 11:14 p.m.
From the error msg, it seems a Doors error. Can you provide your RQM version?

permanent link
Rainer Hochecker (4175) | answered Jul 16 '09, 4:55 a.m.
Did you migrate your RQM project from 1.0 to 1.0.1? If yes, the permission for batch requirements import is not set.
1. Use RTC 1.0.1 client to connect to RQM server.
2. Connect to RQM server and related Project Area.
3. Open Project Area and modify the permissions.

It might be also useful to install a testfix for DOORS when dealing with character set other than englisch:
ftp://ftp.software.ibm.com/software/rational/private/IRDOORS-HWhLPgsVJQzf/
THIS IS JUST A TEST FIX!

Have you registered you DOORS db with admin -a host port user pass?
The documentation is wrong in this point. You have to do this in any case

//Rainer

Hello,
When trying to export requirements from Doors to RQM via the new integration in Doors 9.2, I get the following error:

"The command could not be executed.
Detials: Export Failed: 500 - Unable to initialise View XML Document: Premature end of file."

It is hard to tell if this is a Doors error or a RQM error. In the Tomcat window I see:

"15:56:16,906 ERROR com.ibm.rqm.integration
- Cannot enhance request for project
com.ibm.rqm.integration.common.IntegrationServiceURIException"
Anyone have any ideas where to begin on this one?

Thanks,
Justin

permanent link
Timothy McKemy (1082317) | answered Apr 03 '11, 5:46 p.m.
When I try to start my RQMI server I get the following error. I am using RQM 2.0.1 and DOORS 9.3. What is wrong?


Logging level: 1
creating SSL ServerSocket on port 7764
Apr 3, 2011 2:40:53 PM uk.co.stpsoft.util.Log app
INFO: RQMI Server v1.02.0005 starting...
Apr 3, 2011 2:40:53 PM uk.co.stpsoft.util.Log app
INFO: Initialising server ...
:1:1001: The element type "HR" must be terminated by the matching end-tag "</HR>".
org.xml.sax.SAXParseException: The element type "HR" must be terminated by the matching end-tag "</HR>".
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)

permanent link
Rainer Hochecker (4175) | answered Apr 04 '11, 2:39 a.m.
When I try to start my RQMI server I get the following error. I am using RQM 2.0.1 and DOORS 9.3. What is wrong?


Logging level: 1
creating SSL ServerSocket on port 7764
Apr 3, 2011 2:40:53 PM uk.co.stpsoft.util.Log app
INFO: RQMI Server v1.02.0005 starting...
Apr 3, 2011 2:40:53 PM uk.co.stpsoft.util.Log app
INFO: Initialising server ...
:1:1001: The element type "*" must be terminated by the matching end-tag "</*>".
org.xml.sax.SAXParseException: The element type "*" must be terminated by the matching end-tag "</*>".
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)


Did you change the URL in RQMI's server.properties? It should be /jazz instead of /qm (qm is for RQM 3.x)

permanent link
Timothy McKemy (1082317) | answered Apr 04 '11, 7:22 a.m.
Did you change the URL in RQMI's server.properties? It should be /jazz instead of /qm (qm is for RQM 3.x)

THAT'S IT! Thank you. I changed all the /qm to /jazz and now the RQMI server starts just fine.

permanent link
Marc Nehme (276157) | answered Jul 12 '11, 12:35 p.m.
JAZZ DEVELOPER
Hi all,

I am running RQM 3.0.1 and DOORs 9.3.0. Ive followed the guidance in a technote for RQMI installation and when I start the server, I am getting this error below. Can anyone provide some guidance on what to check for? Also, does anyone know how I can check my RQMI settings (target server, credentials, etc)?


Jul 12, 2011 12:26:24 PM org.apache.commons.httpclient.HttpMethodDirector execut
eWithRetry
INFO: I/O exception (java.net.ConnectException) caught when processing request:
Connection refused: connect
Jul 12, 2011 12:26:24 PM org.apache.commons.httpclient.HttpMethodDirector execut
eWithRetry
INFO: Retrying request
Jul 12, 2011 12:26:25 PM uk.co.stpsoft.util.Log error
SEVERE: ERROR: IOException: java.net.ConnectException: Connection refused: conne
ct
Exception in thread "main" java.lang.NullPointerException
at uk.co.stpsoft.exportserver.RQMManager.get(Unknown Source)
at uk.co.stpsoft.exportserver.RemoteRQMWorker.get(Unknown Source)
at uk.co.stpsoft.exportserver.RQMRMI.initialiseNextTestPlanId(Unknown So
urce)
at uk.co.stpsoft.exportserver.RQMRMI.main(Unknown Source)
Terminate batch job (Y/N)?

permanent link
Paul McMahan (13614) | answered Jul 12 '11, 12:44 p.m.
JAZZ DEVELOPER
Marc, can you recreate this problem in DOORS 9.3.0.4? See:
https://www-304.ibm.com/support/docview.wss?uid=swg24030148

Comments
Liora Milbaum commented Sep 07 '12, 6:14 p.m.

I am running DOORS 9.3.0.4 with RQM 4.0 and still facing this problem.


permanent link
Marc Nehme (276157) | answered Jul 12 '11, 1:22 p.m.
JAZZ DEVELOPER
Hi Paul,

It seems that I got passed my error stated previously by adjusting the RQM hostname to the fully qualified domain name. However, now I am getting this error referencing SSL certificate. From what I've understood, this error should not occur in 9.3.0.4. I am installing fixpack 4 as we speak.

Logging level: 1
creating SSL ServerSocket on port 7764
Jul 12, 2011 1:16:13 PM uk.co.stpsoft.util.Log app
INFO: RQMI Server v1.02.0005 starting...
Jul 12, 2011 1:16:14 PM uk.co.stpsoft.util.Log app
INFO: Initialising server ...
Jul 12, 2011 1:16:15 PM uk.co.stpsoft.util.Log error
SEVERE: ERROR: IOException: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.u
til.h: PKIX path building failed: java.security.cert.CertPathBuilderException: u
nable to find valid certification path to requested target
Exception in thread "main" java.lang.NullPointerException
at uk.co.stpsoft.exportserver.RQMManager.get(Unknown Source)
at uk.co.stpsoft.exportserver.RemoteRQMWorker.get(Unknown Source)
at uk.co.stpsoft.exportserver.RQMRMI.initialiseNextTestPlanId(Unknown So
urce)
at uk.co.stpsoft.exportserver.RQMRMI.main(Unknown Source)

permanent link
Paul McMahan (13614) | answered Jul 12 '11, 1:25 p.m.
JAZZ DEVELOPER
Marc, yes that's right, the problem with the SSL certificate should already be addressed in 9.3.0.4.

permanent link
Marc Nehme (276157) | answered Jul 12 '11, 2:24 p.m.
JAZZ DEVELOPER
So after installing to DOORS 9.3.0.4, it appears that the RQMI server has started successfully:

"INFO: Server started for build v1.03.0004 with database v1.03.0000"


However, in DOORs, when I go to RQM -> Export to RQM, I am getting this error:

"The command could not be executed. Details: Connection to the server could not be established. There may be a problem with the RQM Interface server. Please inform the system administrator."

Any suggestions on what to check for?

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