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question asked: May 15 '15, 1:55 p.m.
question was seen: 2,206 times
last updated: May 22 '15, 4:43 p.m.

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Multiple Jazz Namespaces with CLM 5.02 gets Error: There are two or more Jazz namespaces installed

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Steve Mulligan (176●13●21) | asked May 15 '15, 1:55 p.m.
Multiple Jazz Namespaces with CLM 5.02 gets Error:
CRRRL0007E: There are two or more Jazz namespaces installed. The RRDI report server supports only a single Jazz namespace.
Uninstall the additional Jazz namespaces, restart the report server and try again.

Both Namespaces work when one one Jazz namespace is setup, but when both are enables I get the error.

I used the 'Configure Rational Reporting User Authentication' step in the Setup Wizard to set up both name spaces.  I then renamed one of my Cognos config files from jazzns_config.xml to jazzbisand1.xml and added it as an additional namespace in Cognos Configuration.

What else is required to get this to work?

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Francesco Chiossi (5.7k●1●11●19) | answered May 22 '15, 10:01 a.m.
Hello Steve,

you can find the instructions to add a second Jazz namespace here:

Integrating additional Jazz Team Servers with the Rational Insight report server
http://www-01.ibm.com/support/knowledgecenter/SSRL5J_1.1.1.4/com.ibm.rational.raer.integration.doc/topics/t_integrate_jts_ri.html?lang=en

There are additional manual steps needed.

Best Regards,

Francesco Chiossi
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Steve Mulligan commented May 22 '15, 4:43 p.m.

The only additional step I can see is to Rename the Custom Reporting Namespace property in the existing JTS, CCM, or QM applications.  I did that, but still get the same error.

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