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question asked: Apr 24 '15, 8:23 a.m.
question was seen: 3,407 times
last updated: Apr 28 '15, 10:10 a.m.

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RTC 5.0: Can't print work items with attachments

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Cynthia Knox (6●1●1) | asked Apr 24 '15, 8:23 a.m.

Hello,

There are no problems printing work items not containing attachments.  However, when trying to print work items containing attachments, in eclipse, I see a blank screen.  From the Web client, I get an http 500 Internal Server Error.

Any help would be greatly appreciated.

Thanks,

Cynthia

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Donald Nong commented Apr 26 '15, 11:57 p.m.

No such problem with RTC 5.0.2.

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Shawn Maclaga (196●3) | answered Apr 28 '15, 10:09 a.m.
edited Apr 28 '15, 10:10 a.m.
Hi Cynthia,
Does this work item describe what you're seeing?
Print doesn't work in new Work Item GUI with FF browser (319784)
(The summary indicates FF, but there is discussion indicating that it's not limited to FF)
Shawn

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