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RTC 5.0: Can't print work items with attachments

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Cynthia Knox
(6●1●1) Apr 24 '15, 8:23 a.m.

Hello,

There are no problems printing work items not containing attachments.  However, when trying to print work items containing attachments, in eclipse, I see a blank screen.  From the Web client, I get an http 500 Internal Server Error.

Any help would be greatly appreciated.

Thanks,

Cynthia

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Donald Nong
Apr 26 '15, 11:57 p.m.

No such problem with RTC 5.0.2.

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Shawn Maclaga
(196●3) edited
Apr 28 '15, 10:10 a.m.
Hi Cynthia,
Does this work item describe what you're seeing?
Print doesn't work in new Work Item GUI with FF browser (319784)
(The summary indicates FF, but there is discussion indicating that it's not limited to FF)
Shawn

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Question asked: Apr 24 '15, 8:23 a.m.

Question was seen: 4,281 times

Last updated: Apr 28 '15, 10:10 a.m.

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