Issue in configured RTC process
Hi,
I have some process configured in RTC3.0.1.1 in one of the scenario i am getting error for specific attributes.
example.
process has 5 fields.
Field A drop down - yes, no
Field B & C dates and D drop down - yes/no/maybe
now we have deployed a script on this which says if field A is yes then field b, c & d are mandatory. this is achieved using script and operational behaviour precondition Dynamic Required Attributes
once this was done the data of 600 records/work items is loaded in system. post this we had to change the attribute name of attribute from "D" to "E"
now whenever i create a new record the system responds correctly according to the script. but when i try to update existing record field "A" as yes and update all A, B, C, & E (new name of attribute) i get an error that "Attribute D" is not set and system doesnt allow me to save.
this should not happen as attribute D is renamed to E and we have updated required info in E.
Any suggestions how to resolve this?
One answer
unfortunately the dependency check does give you the ability to distinguish between New (create) vs New (update).
I wrote a new advisor to handle this. (copied the product version and added a couple lines of code for handling a new config attribute, and checking the the specified (lack of) state transition New->New vs empty ->New)