Problem while accepting change sets
Hi,
I am geeting the below error while accepting the changes in the RTC. CRJAZ0098I The com.ibm.team.scm.common.IScmService{/jazz/service/com.ibm.team.scm.common.IScmService} service failed. The server returned the http error 500 (Internal Server Error). Examine any further details here or look in the server log files for more information on how to resolve the issue. CRJAZ0098I The com.ibm.team.scm.common.IScmService{/jazz/service/com.ibm.team.scm.common.IScmService} service failed. The server returned the http error 500 (Internal Server Error). Examine any further details here or look in the server log files for more information on how to resolve the issue. did any body come accross such exception , Please let me know... Regards G a n e s h |
2 answers
Hi, Hi I have not noticed that error before, but you might want to check if your database (or database server) is up and running. As the error message suggests, take a look in the Jazz log files on your server - that should help pinpoint the problem. regards anthony did any body come accross such exception , Please let me know... Regards G a n e s h |
We encounter that regularly, as well as the deadlock exception. Our workaround is to retry the operation as RTC actions are atomic in nature (all or nothing).
We don't have access to the server but the support team are already working with IBM Rational engineers on how to pinpoint and resolve the actual cause. ciao! |
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