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RSA 7.5.1 on RedHat NPE When Displaying WorkItem

Garrett Rolfs (8185) | asked Jun 01 '09, 11:56 a.m.
I am helping a user that is experiencing NullPointerExceptions when
attempting to display WorkItems in RSA 7.5.1. My searches have come up
empty. Is this a known problem or does anyone have suggestions on how
to debug?

Thank you for any insight/suggestions.

/etc/redhat-release Info:

Red Hat Enterprise Linux Client release 5.3 (Tikanga)

Stack Trace from the RSA Log:

!ENTRY org.eclipse.jface 4 2 2009-05-28 10:16:53.824
!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.jface".
at Source)
at Source)
at$ Source)
at org.eclipse.jface.viewers.StructuredViewer$ Source)
at Source)
at Source)
at org.eclipse.ui.internal.JFaceUtil$ Source)
at Source)
at org.eclipse.jface.viewers.StructuredViewer.fireOpen(Unknown Source)
at org.eclipse.jface.viewers.StructuredViewer.handleOpen(Unknown Source)
at org.eclipse.jface.viewers.StructuredViewer$6.handleOpen(Unknown Source)
at org.eclipse.jface.util.OpenStrategy.fireOpenEvent(Unknown Source)
at org.eclipse.jface.util.OpenStrategy.access$2(Unknown Source)
at org.eclipse.jface.util.OpenStrategy$1.handleEvent(Unknown Source)
at org.eclipse.swt.widgets.EventTable.sendEvent(Unknown Source)
at org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Unknown Source)
at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
at org.eclipse.ui.internal.Workbench.runEventLoop(Unknown Source)
at org.eclipse.ui.internal.Workbench.runUI(Unknown Source)
at org.eclipse.ui.internal.Workbench.access$4(Unknown Source)
at org.eclipse.ui.internal.Workbench$ Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(Unknown Source)
at Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
at Source)
at Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
at Source)
at org.eclipse.equinox.launcher.Main.main(Unknown Source)

-Garrett Rolfs

2 answers

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Lydia Woodson (11) | answered Jun 09 '09, 5:37 p.m.
Garrett -
You are using the latest RTC beta 2.0 M2?
You are using the default JRE that comes with RSA?
Thank you,

permanent link
Garrett Rolfs (8185) | answered Jun 10 '09, 10:04 a.m. (lydiaw) writes:

Garrett -
You are using the latest RTC beta 2.0 M2?
You are using the default JRE that comes with RSA?
Thank you,

Hi Lydia.

I checked with the user and he reinstalled the RTC plugin and that
resolved his problem. For the record the user was using RSA 7.5.1 with
the RTC plugin to access a RTC 1.0.1 server. The RSA default JRE was
being used.

Thank you for your reply.


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