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Problem upgrade CLM 5.02 - error on IM 1.8 on RM server

Cesar Augusto Silva Toschi (58310) | asked Mar 28 '15, 1:05 p.m.
I'm trying to upgrade CLM to 5.02 version, but when update IM 1.8 on RM server (distributed topology) show this message:

JVM terminated. Exit code=1
-jar /rational/installIM/plugins/org.eclipse.equinox.launcher_1.3.0.v20130327-1446.jar
-os linux
-ws gtk
-arch x86_64
-launcher /rational/installIM/install
-name Install
--launcher.library /rational/installIM/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.1.200.v20120522-1813/
-startup /rational/installIM/plugins/org.eclipse.equinox.launcher_1.3.0.v20130327-1446.jar
-exitdata 2e0010
-toolId install
-accessRights admin input @osgi.install.area/install.xml
-vm /rational/installIM//jre_7.0.0.sr6_20131213_1238/jre/bin/java
-jar /rational/installIM/plugins/org.eclipse.equinox.launcher_1.3.0.v20130327-1446.jar 

Please help! :)

2 answers

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Rosa Naranjo (2.9k11723) | answered Mar 30 '15, 10:56 a.m.
I'm not sure I follow what it is you are doing that causes this message.  Could you rephrase this part of your question: "but when update IM 1.8 on RM server...".  Are you trying to run "Update" from Installation Manager? Are you being prompted to upgrade Installation Manager?

Also, what OS specifically are you running on the RM server? Did you try to use Installation Manager to install RM 5.0.2 as a side-by-side install on the RM server you are trying to upgrade? A side-by-side install/upgrade is still the only supported upgrade mechanism for CLM.  IM update feature is not supported. 

What version of CLM are you upgrading from?

You also may want to google reasons why IM may crash on Linux.  For example,see this technote.

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Cesar Augusto Silva Toschi (58310) | answered Mar 30 '15, 12:45 p.m.
 Thanks for the reply.

I solved the problem with the solution below:

Best regards
Cesar Toschi

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