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question asked: Mar 17 '15, 1:27 p.m.
question was seen: 2,759 times
last updated: Mar 18 '15, 11:39 a.m.

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RTC-Client-Eclipse4.2-repo-5.0.2.zip will NOT open

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Jina Zaighami (13●1●1) | asked Mar 17 '15, 1:27 p.m.
Hello, I am trying to upgrade to the 5.0.2 Client. I downloaded RTC-Client-Eclipse4.2-repo-5.0.2.zip but it will not open. I am getting the message that Windows cannot open the folder, that the file is Invalid.

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Marek Siekierski (817●5●10) | answered Mar 17 '15, 2:13 p.m.
edited Mar 17 '15, 2:14 p.m.
Hi Jina,

Are you getting an error when extracting the .zip file?

Check out the download tips:

https://jazz.net/downloads/help.jsp

It is recommended to use a download manager. Also, if you are using the standard Windows unarchiving utility, I've seen some problems in the past where is unable to handle some of these large archive files. I suggest trying another utility like 7zip.
Jina Zaighami selected this answer as the correct answer
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Jina Zaighami commented Mar 18 '15, 11:39 a.m.

Thank you! Down Them All solved the problem! Thank you so much for your help!

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