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Sending email to group of users for a particular action during task workflow (Rational Team Concert)


Debashish Panda (625) | asked Feb 02 '15, 2:31 p.m.

Hi,

I would like to send email to multiple users  in change and configuration management (e.g. Test Leader, Test Manager etc) for a particular action (e.g. when a task is approved).

When Test Analyst will change the action to "Approved" in the task workflow, a mail should be triggered to users present in Test Lead and Test Manager Role.

I understand, we can use the subscriber list to send the email to multiple people. But I want to do this operation on a particular condition like when a task status is approved only, i will send the mail to multiple users.

Kindly help as it is very urgent.

Thanks and Regards

Debashish

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Ralph Schoon (56.3k23642) | answered Feb 03 '15, 2:16 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
The only way to achieve this is to create a custom follow up action (server, save work item). This would detect the state change and use the internal mail service to send the mails. This would be a good starting point to understand what this means: https://rsjazz.wordpress.com/2014/05/26/only-owner-can-close-workitem-advisor/


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