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How to configure a failover SMTP server


James Cole (9532229) | asked Jan 30 '15, 10:25 a.m.
 Hi, 

I know that when setting up the Jazz Server you can enable e-mail and enter the relevant SMTP server settings. 

Alternatively, you can configure this after in Jazz Administration. However, is it possible to:

* Configure multiple SMTP servers on a single Jazz instance?
* Configure a failover STMP server?

RTC version is 5.0.2.

Many Thanks
James

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James Cole commented Feb 03 '15, 6:23 a.m.

 Hi All, 


Just wondered if anyone has any thoughts on the questions above.

Many Thanks
James

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Pavel Dubovitsky (2814) | answered Feb 03 '15, 8:49 a.m.
Hi.

When SMTP server down, it is a temporary outage only. Emails will be delivered when the server is back online.
If you needed uninterrupted email delivery, you might consider implementing SMTP server failover using local load balancer and/or global DNS-based failover using Wide IP or similar products.

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