Failed to retrieve categories after trying to add widget to RRC Dashboard
Accepted answer
Ok then, it sounds like you're definitely running into defect 92120. In order to work around this, I would suggest editing the httpd.conf file for your IHS installation, and changing the DefaultType setting to "none". This setting tells IHS what to set the "Content-Type" header to whenever an HTTP response does not contain any data for this header. For example, if httpd.conf reads "DefaultType text/plain", then whenever an HTTP response does not contain a Content-Type header, IHS will add "Content-Type: text/plain" to the HTTP response headers list. Changing this setting to "none" tells IHS to NOT add this header if it doesn't exist, and allows the RRC/DNG web client to successfully parse the response data as RDF+XML content.
ex) DefaultType none
ex) DefaultType none
One other answer
Hi Matthew,
Could you post a screenshot, or else give a little more description on the error? This sounds very similar to a recent defect we discovered: RM Widget Catalog does not display properly in FF and Chrome when response content type is text/plain (92120), which has since been fixed in the code for version 6.0. As far as I know, this error is only applicable in environments where IHS is used, and the "DefaultType" property in the httpd.conf file is set to something other than "application/xml", "application/rdf+xml", or "none". It's possible that other environmental combinations are affected, but this is all I am aware of at this time.
If this defect seems applicable to your environment, then you should be able to work around this error by using Internet Explorer instead of Firefox or Chrome.
Hope this helps,
Mike Jaworski
Could you post a screenshot, or else give a little more description on the error? This sounds very similar to a recent defect we discovered: RM Widget Catalog does not display properly in FF and Chrome when response content type is text/plain (92120), which has since been fixed in the code for version 6.0. As far as I know, this error is only applicable in environments where IHS is used, and the "DefaultType" property in the httpd.conf file is set to something other than "application/xml", "application/rdf+xml", or "none". It's possible that other environmental combinations are affected, but this is all I am aware of at this time.
If this defect seems applicable to your environment, then you should be able to work around this error by using Internet Explorer instead of Firefox or Chrome.
Hope this helps,
Mike Jaworski
