RTC - 3.0.1 thick client is not getting opened
Hi Guys,
I am a newbee in RTC administration. I have got a problem wherein the user is unable to launch RTC thick client. On every attempt to launch RTC, she gets the error:
An error has occured. See the log file C:\Documents and Settings\username\workspace\.metadata\.log.
The contents of the log are:
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!ENTRY org.eclipse.osgi 2 0 2014-11-18 14:18:04.328
!MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists:
!SUBENTRY 1 org.eclipse.osgi 2 0 2014-11-18 14:18:04.328
!MESSAGE Bundle org.eclipse.jdt.apt.pluggable.core_1.0.201.R35x_v20090925-1100 [558] was not resolved.
!SUBENTRY 2 org.eclipse.jdt.apt.pluggable.core 2 0 2014-11-18 14:18:04.328
!MESSAGE Missing imported package org.eclipse.jdt.internal.compiler.tool_0.0.0.
!SUBENTRY 2 org.eclipse.jdt.apt.pluggable.core 2 0 2014-11-18 14:18:04.328
!MESSAGE Missing imported package org.eclipse.jdt.internal.compiler.apt.dispatch_0.0.0.
!SUBENTRY 2 org.eclipse.jdt.apt.pluggable.core 2 0 2014-11-18 14:18:04.328
!MESSAGE Missing imported package org.eclipse.jdt.internal.compiler.apt.model_0.0.0.
!SUBENTRY 2 org.eclipse.jdt.apt.pluggable.core 2 0 2014-11-18 14:18:04.328
!MESSAGE Missing imported package org.eclipse.jdt.internal.compiler.apt.util_0.0.0.
!SUBENTRY 1 org.eclipse.osgi 2 0 2014-11-18 14:18:04.328
!MESSAGE Bundle org.eclipse.jdt.compiler.apt_1.0.201.R35x_v20090925-1100 [560] was not resolved.
!SUBENTRY 2 org.eclipse.jdt.compiler.apt 2 0 2014-11-18 14:18:04.328
!MESSAGE Missing imported package org.eclipse.jdt.internal.compiler.tool_0.0.0.
!SUBENTRY 1 org.eclipse.osgi 2 0 2014-11-18 14:18:04.328
!MESSAGE Bundle org.eclipse.jdt.compiler.tool_1.0.100.v_981_R35x [561] was not resolved.
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As an attempt to solve this issue, i googled, and tried the below steps:
i. increasing
--launcher.XXMaxPermSize
256m
to
512m
in
eclipse.ini
(as per http://stackoverflow.com/questions/5423238/eclipse-helios-java-lang-runtimeexception-widget-disposed-too-early?answertab=active#tab-top)
ii. Tried deleting the
.snap
file located in the directory :
<workspace-directory>\.metadata\.plugins\org.eclipse.core.resources (as per http://stackoverflow.com/questions/3505187/eclipse-wont-start-log-error-says-objectnotfoundexception-tree-element)
But unfortunately we couldnt find the .snap file under org.eclipse.core.resources dir.
iii. The user also said she has tried uninstall and fresh install for 3 times, but in vain.
Could you please help.