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question asked: Sep 04 '14, 4:59 a.m.
question was seen: 5,672 times
last updated: Sep 04 '14, 5:00 a.m.

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"Invalid username or password" when my LDAP account has double quotes in CN

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Adam Wereszczynski (928●1●19●32) | asked Sep 04 '14, 4:59 a.m.
When I attempt to login to IBM Rational Team Concert (RTC), an error "Invalid username or password" displayed on the login screen.

This only happens if my user's CN property has a double quotation mark (").
If I remove it from CN, problem does not appear.

Server is running on WAS 7.0.0.31 with WAS JAVA update 7.0.0.21.

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Adam Wereszczynski (928●1●19●32) | answered Sep 04 '14, 5:00 a.m.
The problem is caused by using an outdated version of JAVA update for WAS.  As WAS and JAVA for WAS are updated separately, certain combinations of newer WAS and older JAVA will trigger this error.

Please update Websphere Application Server and JAVA for WAS to latest fixpack versions to resolve this problem.

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