It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×12,010
×10,958

question asked: Nov 13 '14, 5:48 a.m.
question was seen: 4,541 times
last updated: Nov 13 '14, 4:08 p.m.

Related questions

Export standard report in Excel format doesn't work

0
Zica Valsan (101●2●48●45) | asked Nov 13 '14, 5:48 a.m.
Hello,

we have a client using RTC 4.0.2 and needs to export a standard report "Open vs. closed WI" into Excel format.

Steps:
Web Browser/Reports/Shared Reports.
Choose the report and open it. Press Export and choose Excel format.


I have used MicrosoftExcel 2010 and before it opens the files exported I got the error message: "The file you are trying to open,  "report-5.xls' is in a different format than specified by the file extension. Verify that the file is not corupted and is from a trusted source before opening the file., Do you want to open the file?"
Choosing option Yes I got the file opened in Excel but without any data but the table header.
I mention, I can see the report in Dashboard (added as a widget) and it looks ok there.

Exporting in OpenOfice, I don't get the error message but after export I don't get the content of the table either. Only the table header

I have tried this operation also for another RTC project (4.0.7) and gotten the same error.

Do I understood the way in which the export is thought completely wrong or is any other explanation?

Can anybody help on this issue?

Thank you,
Zica

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
William Chen (312●1●5) | answered Nov 13 '14, 4:08 p.m.
Hi Zica - I think you are running into the same issue as this post from Bernd. The fix is available on 5.0 and above. Hope this helps!

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.