Export standard report in Excel format doesn't work
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Hello,
we have a client using RTC 4.0.2 and needs to export a standard report "Open vs. closed WI" into Excel format. Steps: Web Browser/Reports/Shared Reports. Choose the report and open it. Press Export and choose Excel format. I have used MicrosoftExcel 2010 and before it opens the files exported I got the error message: "The file you are trying to open, "report-5.xls' is in a different format than specified by the file extension. Verify that the file is not corupted and is from a trusted source before opening the file., Do you want to open the file?" Choosing option Yes I got the file opened in Excel but without any data but the table header. I mention, I can see the report in Dashboard (added as a widget) and it looks ok there. Exporting in OpenOfice, I don't get the error message but after export I don't get the content of the table either. Only the table header I have tried this operation also for another RTC project (4.0.7) and gotten the same error. Do I understood the way in which the export is thought completely wrong or is any other explanation? Can anybody help on this issue? Thank you, Zica |
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Hi Zica - I think you are running into the same issue as this post from Bernd. The fix is available on 5.0 and above. Hope this helps!
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