LF: Documentation on calculation of progress

As, I aware of in RTC 1.0.1.1, estimated time is calculated using three values in a work item:
If the Estimate is the only available value, then that value is used.
If a Correction value is available, then that value is used.
If a Time Spent value is available and the work item has not been resolved, then that value is subtracted from the estimate or corrected estimate.
If the Time Spent value is available and the work item has been resolved, then that value is used.

If this didn't help, let me know,...

Amirsam Khataei
IBM RTC Support Engineer

If a Time Spent value is available and the work item has not been resolved, then that value is subtracted from the estimate or corrected estimate.

What I am curious about is how "time spent" is calculated. It seems to only start counting once a work item has been set to "start working". Does the "time spent" suspend when the work item is set to "stop working"? This is the type of information that I am looking for information on.

Thanks,

Jeff

As far as I know all those calculations are not affected by the state of the workitem, so the "start working" and "stop working" actions just set the state of the work item to "In Progress" or back to "new" but do not have an influence on the progress calculations.

I know, that RTC does not "measure time". A developer has to estimate and to set the actual time spend. The system does not measure those times by tracking "start working" and "stop working" actions.

I need to double check this, but as far as I know, the product works this way...


Amirsam Khataei
IBM RTC Support Engineer

That is correct ... RTC does not try to measure the clock time that
elapses while a work item is "open". First, it is usually very
inaccurate (you often are doing lots of other things while a work item
is open ... including having a different work item open in another
workspace), and also it would be intrusive (and in some countries, illegal).

Cheers,
Geoff

akhataei wrote:

As far as I know all those calculations are not affected by the state
of the workitem, so the "start working" and "stop
working" actions just set the state of the work item to "In
Progress" or back to "new" but do not have an influence
on the progress calculations.

I know, that RTC does not "measure time". A developer has to
estimate and to set the actual time spend. The system does not measure
those times by tracking "start working" and "stop
working" actions.

I need to double check this, but as far as I know, the product works
this way...


Amirsam Khataei
IBM RTC Support Engineer