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Can we have our Help Desk assign new Jazz licenses?

Rene McAllister (112) | asked Oct 15 '14, 11:34 a.m.
edited Oct 17 '14, 10:23 a.m. by Jennifer Cianchetta-Riordan (2512)
We have defined the Jazz Repository Groups in Active Directory. There is a nightly process to import the newly added user-ids into Jazz. However, an administrator still needs to log into Jazz in order to assign the appropriate license. Is there a way to have our Help desk assign the license, but not allow them access to other Jazz Admin functions? This is for RTC 5.0.1


Lily Wang commented Oct 16 '14, 9:18 p.m.

Hi Rene,

You can also consider to assign default license key to new users. Please have a look 

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Ralph Schoon (62.7k33643) | answered Oct 17 '14, 5:01 a.m.
If Lily's answer is not sufficient. the only way that I can imagine doing this is to create a plain Java application that internally works with an admin account that is hidden to the user and sets the desired license using the API.

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