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DM application access issue (ERROR net.jazz.ajax.servlets.AjaxPageServlet - GET )


jean-claude vauthier (22634856) | asked Oct 03 '14, 10:57 a.m.
After creating a Rhapsody DM project area externally managed, when trying to open the project area (explore project) from the project administration page for example we have a white page (using Firefox or IE11) and this message in the DM log file :

ERROR net.jazz.ajax.servlets.AjaxPageServlet  - GET https:// ........   /dm/web/projects/zzz_dm_validation_externally_managed
HEADER: Accept = text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
HEADER: Accept-Encoding = gzip, deflate
HEADER: Accept-Language = en-US,en;q=0.5
HEADER: Cookie = com_ibm_team_process_web_ui_internal_admin_projects_ProcessTree_0SaveSelectedCookie=%2F1; com_ibm_team_process_web_ui_internal_admin_projects_ProcessTree_1SaveSelectedCookie=%2F1; jfs-request-token-c083f27de8c24f48a91bc82364d72200="1RWSmHBQvubcyN3Z4eVwtPhSczxYE3Yv2NUvULuTg"; jfs-oauth-access-token0=608b26e288d84969a418333a9a0ecba4; jfs-oauth-access_token-secret0=Pum1nv2sag10B3BP7usCgATVM9JTQJmO01oL0hM40; JAZZ_AUTH_TOKEN=608b26e288d84969a418333a9a0ecba4&Pum1nv2sag10B3BP7usCgATVM9JTQJmO01oL0hM40; jfs-oauth-realm-mapping=https%3A%2F%2Ffr-alm-jts-int%2Fjts%3D0; JSESSIONID=000...:-1
HEADER: Host = fr-alm-dm-int
HEADER: Referer = https://fr-alm-dm-int/dm/admin
HEADER: User-Agent = Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
HEADER: $WSIS = true
HEADER: $WSSC = https
HEADER: $WSPR = HTTP/1.1
HEADER: $WSRA =    ...........
HEADER: $WSRH =  ................
HEADER: $WSSN =   ............
HEADER: $WSSP =   ..............;
HEADER: Surrogate-Capability = WS-ESI="ESI/1.0+"
HEADER: _WS_HAPRT_WLMVERSION = -1

com.ibm.xtools.rmpx.common.exceptions.RmpxRuntimeException: 500 :com.ctc.wstx.exc.WstxIOException: Invalid UTF-32 character 0x6c6d783f(above 10ffff)  at char #1, byte #7)
    at com.ibm.xtools.rmps.frontservice.jfsclient.JfsCommonClient.getJfsProjectAreasInternal(JfsCommonClient.java:248) 

Any Idea  ?   Thanks.


Deployment on Microsoft Server 2012 R2 + WAS 8.5.5.3
JTS and DM deployed on separate boxes
Connection to the active directory
DM 5.0.1

      Jean-Claude


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