Is there a feature exist in RTC to auto populate some fields/attributes in a workitem when the status of the workitem is changed?
Dear Experts,
Is there a feature exist in RTC to auto populate some fields/attributes in a workitem when the status of the workitem is changed?
For example:
I want to autopopulate the ResolvedBy field with the person who changes the status of the workitem to Resolved in a workitem.
I am usign RTC version 4.0.7.
Thanks
Anbu
|
Accepted answer
ResolvedBy I believe is already auto-set by RTC when a work item moves into a workflow state that is in the Closed state group.
If it is not an attribute that is auto-set, you can write a Server-Side Participant (follow-up action) to set any attribute you want. Anbarasu Arivoli selected this answer as the correct answer
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.