It's all about the answers!

Ask a question

Questions Tags Users Badges

Is there a feature exist in RTC to auto populate some fields/attributes in a workitem when the status of the workitem is changed?

0

Anbarasu Arivoli (81●16●28) | asked Sep 29 '14, 6:17 a.m.

Dear Experts,

Is there a feature exist in RTC to auto populate some fields/attributes in a workitem when the status of the workitem is changed?

For example:

I want to autopopulate the ResolvedBy field with the person who changes the status of the workitem to Resolved in a workitem.

I am usign RTC version 4.0.7.

Thanks

Anbu

Accepted answer

1

permanent link

Susan Hanson (1.6k●2●197●194) | answered Sep 29 '14, 8:15 a.m.

ResolvedBy I believe is already auto-set by RTC when a work item moves into a workflow state that is in the Closed state group.

If it is not an attribute that is auto-set, you can write a Server-Side Participant (follow-up action) to set any attribute you want.

Anbarasu Arivoli selected this answer as the correct answer

Your answer

Register or log in to post your answer.

.comment.not_top_scorer { display: block; } .comment-form-container { display: block; } .div.comment-tools { display: none; }